Chicago >Automotive Sales & Services > Touhy & Western Marathon
7130 N Western Ave, Chicago, IL | Directions 6064542.012136 -87.690451
Neighborhoods: Far North Side, West Rogers Park (West Ridge), West Rogers Park
Don't take your car here. It will take them so long to fix it that another more reliable place will open up before they are done working on it. The employees are rude and incompetent, always yelling at each other, and blaming someone else when they screw up. I have taken my car here a few times, only because it is the only place in the area open on nights and weekends. Every time they manage to screw something up and take at least four hours longer than they initially estimate. Most recently, I took my car in last night around 7:30 for a battery change and for them to check out the car for another fairly minor problem. They said it would take an hour and a half to do a diagnostic, and since I live near by and have experience with this shop taking longer than they say they will, I decided to go home and pick it up in the morning. When I called around noon today, they said they were still working on it and to call back after 3. When my boyfriend called around 2, we were informed that they guy who would be LOOKING at the car wouldn't be in until 3. So they had our car for 8 hours without doing ANYTHING to it or even diagnosing the problem. They also gave us an estimate on the battery change, which we said ok to, and then after they changed it they tried to charge us twice that.
Crooks – The "mechanics" are crooks and drug addicts who tries to stiff customers with their made up prices. They are shady and I hope the day when they are shut down. Stay away from these people and take your car to a reputable shop. Oh, and they have nasty and rude attitudes.
Very over priced and unprofessional workers – I was in their mechanic shop today to have a tire plug in my car (it is to fix a hole in tire ) .Normally Mechanic shop charge me 5-7 dollers . In this Location they charged $15 for just punching a plug in tire,which is a a 2 minute work .
What hurted the most was their luck of professionalism . Stay away from this shop for good .
P.S i was thinking about getting a tune up for my car ,but not there . they diffinitly lost my buesness .
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