9 Christopher St, New York, NY | Directions 1001440.734179 -74.000275
Neighborhoods: West Village, Downtown
I had been to the salon a few times in the past and always saw Eric, who I trusted because he did what I asked and nothing more. Unfortunately, Eric left the salon when I went back for a simple trim. So when I sat down with Kenny to explain that I had been growing my hair out for a couple of years and was just finally achieving the length I was happy with, I thought he understood. The most important thing to me was to keep it long. Then he mentioned that he would bring the back up to meet the length of the front, which was considerably shorter. No, no, no, I don't want you to do that. I realize it's much shorter in the front and I'm growing that out too, but please don't take more than an inch off the back. I'm really happy with the shape and length of my hair, just needs a trim. So when he started repeatedly cutting away at the length, I stopped him to let him know I was getting very nervous that he was going too short. He assured me that he wasn't taking that much off, and he had only brought it up in the back. What? I just told him I didn't want him to do that! By the time he finished cutting, I had lost about 4-5" in the back, and about an inch in the front. When I mentioned it was much shorter than I had wanted, he just said it needed to be cleaned up and I would just love this hair cut. That was nine weeks ago, and I still have to wear my hair in little barrettes because I can't do a damn thing with this cut. I just hate it. I still have many months to wait before it grows back to a length I can work with. It's depressing beyond words. I would not recommend Kenny.
Kenneth is the type of stylist, hair cutter, hair dresser, colorist, whatever you want to call him, who is energetic an bold. He has been doing hair for nearly 20 years. Kenneth has experience with all hair types and colors. Before moving to New York City he owned his own salon in Dutchess County New York, just a commute away, employing over 20 stylists. His salon had been featured in the "Best of the Hudson" - Hudson Valley Magazine for three years in a row. He has also been featured/mentioned in Time Out New York. Kenneth has work with some of the best stylists in the city including Morgan. Please contact Kenneth at the salon and book an appointment. Nearly 800 loyal clients and growing.
This actually happened! – I went in for a haircut because of the good reviews, and hoping to find “my place,” where I could become a regular. It seemed on the expensive side, but I was hoping it’d be worth it. So I tried it out with a Groupon. I discussed with the stylist – Kenneth – what I wanted, and showed him pictures. He told me he understood that I wanted my hair longer in the front and shorter in the back. He cut a lot in the back but when I said it was really short, he reassured me that he wouldn’t cut any off the front. (“Don’t worry, you’re not going to have a *bob*!”) He then proceeded to cut the front just as short as the back. (I honestly think he got distracted singing and dancing – he kept saying how great the songs were that were playing – and forgot what he was supposed to be doing.) But then, he also styled my hair like a grandma. I pointed out it wasn’t longer in front, but he said it only *looked* like it wasn’t and that maybe if I flat-ironed the front and curling-ironed the back, it would look like what I’d asked for. Okaayy. I was doubtful, but went home and tried it. Didn’t work. I definitely have a bob.
I felt really disappointed and sad, and not at all confident in how I looked. So I called them the next day and got the receptionist. She asked what I would like them to do. I said trim the back more – even though my hair’s already too short, at least it’d be closer to what I’d originally wanted. She looked and said that because I was a Groupon customer, they wouldn’t fix it for me, but I could come in for another haircut and pay full price. I asked why would I pay more for another haircut when I wasn’t happy with the first one? She said, I guess I’m not sure why you’re calling. I said, I thought I should talk to you rather than just go and write a negative review. She asked me to hold and then a man came on the line and said, “You want to write a negative review?” I asked who it was, thinking it was Kenneth. He said, “This is Morgan, the owner. Listen, I’m running a *business* here. If you want to write a negative review, feel free and have a nice life.” Click. He hung up on me. Consummate professionals there at L’Atelier. Maybe the receptionist didn’t explain properly, but the owner didn’t ask me what the problem was or give me a chance to explain myself. Maybe it’s naïve, but I thought they’d care about a client feeling good about the way she looked and being happy with their service. I was expecting concern, or at the very least, courtesy.
In the words of another reviewer, “Messing around with someone’s hair can be detrimental to their self esteem. I'm miserable and there’s nothing I can do about it except write this to warn you. It’s not fair that they don’t care.”
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Great Cuts, Great Color, Great Place! – attention all girls in search of the perfect messy pixie cut!!!i have being getting my hair cut by david s. for going on 15 years now and when he moved downtown to L'Atelier Salon by Morgan and Paul, i was thrilled. it is an intimate place: small without being claustrophobic, friendly without being annoying. the atmosphere is hip but also inviting--i actually look forward to the hours i spend there. morgan is a convivial, happy presence and his particular brand of french charm is infectious. as for david, he give the best short haircut i've ever had--very textured and beautifully shaped, in my case with streaks of platinum painted throughout my ashy blond hair. as far as cost goes, the prices seem to be in the mid-range by manhattan standards, but i have gotten so many compliments over the years that it's well worth it. david has great instincts when it comes to both cut and color, and he's incredibly nice! who could ask for anything more?
Best Japanese Hair Straightening experience with Eric – Long, thick and frizzy unmanageable hair.. I'm the perfect candidate for Japanese hair straightening (aka Thermal Reconditioning ). My first time was Salon Mai, midtown on 55th street. The first time was remarkable: silky hair, easy to maintain: a dream come true. The second and third times not so great. My hair was more brittle and dry. The first Japanese stylist was long gone and replaced by much younger and noticeably less experienced staff. Finally they closed last year and I was wondering where to turn for my next treatment. A friend, regular customer of Morgan's salon, told me that Eric was specialized in Thermal Reconditioning... so off I went. The result was AWESOME! Eric blew my prior experiences away. I barely saw the time (5 hours) go by because we had such a nice time....the salon is really friendly. The result was the most beautiful straight silky hair ever. He uses the top of the line Liscio products (from Japan I believe) and follows up with strong recommendations on products to use to maintain the best result. (I was never recommended follow-up products before and believe me the advice was precious). It's been a couple of months now and my hair is still fantastic. As soft as this procedure is supposed to be it's still a relax and can be botched. Hair can easily get damaged (I realize now that my last session at Salon Mai was a close call) so the best advice is to head for the best professionals. I will be due for another treatment in about 2 or 3 months from now and I wouldn't think of going anywhere else. Eric inspires me unconditional trust. Highly, highly recommended. Cherry on the cake... I walked out with a fabulous blowdry too. That's important since you cannot touch your hair for 3 days or wet it for a week after the treatment.
See Hector! – I went to L'atelier salon while on vacation in NYC. I am from Toronto. All I have to say is, see Hector, he was my knight in shinning armour! Unfotunately with a young toddler I have no time for myself, so before my trip out here I dyed my hair with drugstore bought colour and applied it myself while my daughter was alseep. It was a disaster! The colour was very light and it completely washed out my complexion. I found L'atelier through my hotel's concierge but as I approached the place, it seemed quite posh and pretenious. Hector was the exact opposite, he was down to earth, honest about my hair and extremely hillarious. I had a blast while my he fixed my colour. He immediately knew what colour would best suit my skin tone and recommended that he do a trim. He totally brought out the shape of my face and made me look thinner. The best part was that he recognized that I didnt have time for myself and made me feel so appreciated for my sacrifice as a new mother. Something we expect from our husbands! Do yourself a favour and SEE HECTOR!!!
AWESOME COLOR! Love my hair... ! – First time at L' Atelier and I LOVE IT!!
I knew HECTOR from another salon , he is great!. He fixed my green highlights a few months ago.... now he is my life long hair stylist.
My color is more than perfect, I just told him that I want a natural look and he did a fantastic job. My hair looks amazing!. He is very creative and one of the best things is his honesty, he will tell you exactly what is the best for you.
The salon is really cute, everybody is happy and relax and you can really feel that they enjoy working there.. I would highly recommend this salon.
Very satisfied! Eric was awesome – I went here for my first time the other day. Upon entering I was welcomed by the nicest assistant and friendly patrons awaiting their turn. They assessed me right away and told me I would be taken care of in a few moments. The cut came out fantastic! The music was wonderful and the overall ambience was just my style. Not too pretentious but definitely hip.
Excellent! – I am very particular with my hair, rarely relying on someone randomly, but at L'Atelier Salon I met Iliana and trusted her. She is very attentive, listens carefully, makes suggestions and works very carefully with confidence. I got a cut and color, medium-ash blond. Great Job! I will return. Thanks Iliana!
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