7321 W Burleigh St, Milwaukee, WI | Directions 5321043.075156 -88.004254
Great service for the price, friendly staff – After reading a few reviews I decided that it was my time to give a rating and review. I moved to Milwaukee from Charlotte 11 months ago. I thought the name 'basik' was a little different, especially since it's spelled incorrectly, but soon learned it's actually an acronym.
so anyway being that I'm used to twice per month massage and pedicure appointments, my very loving and devoted husband decided to research a few places. He'd heard a few names here and there, and we tried a few but felt rushed by the therapists so we decided we'd learn to give each other massage. That didnt work! He was actually driving across town and decided he'd stop in to see what they had to offer. He walked in for a chair massage, and was immeiately sold.
So we go in on a wednesday after work and there were quite a few people there. They'd actually just finished a spa party for a teenage/esteem awareness group. I thought that was something positive, a plus in my book. We were there about 15 minutes before we were taken up to the treatment room. The harmony of the decor, the music and the aromas sang relaxation. At the start of my massage I was encouraged to relax and let go, and before I knew it i was drooling. They must have known I was in need of a great touch because they went beyond the 60 minute massage my husband paid for. I didn't want to leave.
I'm not sure i agree with a review that was left earlier. I wouldn't necessarily consider your experience one that had bad customer service. (maybe youre an expert on customer service) That sounds more like an overbooking issue, which could lead to bad customer service but it sounds like they were very accommodating to you. I've been going to basik for the past 9 months and never have I experienced bad customer service. Even on their busiest days. I would've left if I'd waited that long, but it just sounds like you looked for a reason to give an unfair review. They can work on their scheduling, but service is great!
Great Massage – I was in BASIK a few days back on a Saturday, and it was pretty nice. There were rose petals everywhere for the month of love and just and all around pretty place. My experience was cool. I walked in and receptionist was so bubbly, and explained that clients before from Chicago had gotten lost and they were running a little behind. I didn't mind at all cause I was completely relaxed upon entering basik. A little behind was about 30 minutes, so I was actually taken upstairs for what I thought was the beginning of my massage. I was taken to a shower, and oh my goodness was it great. This shower had water coming from 4 or 5 different directions. I put on a robe afterwards, and my therapist was waiting for me right at the door. The next hour was beyond awesome with hot towels,and plenty attention to my tired muscles. I didn't even realize how thorough a massage could be. Well, anyway they got to me late but really made up the time with the great massage. I rescheduled and I will wait again to get the attention I got here! Thanks ladies.
A second chance? – I had never heard of b.a.s.i.k. and was tentative in going there to use a gift certificate I'd received. So, as I do with most things, I did my research first and from what I read, it seemed there was no reason to worry. For a small day spa in Milwaukee, they had rave reviews written about service, products and staff service. I must honestly say I was disappointed. I used the online booking feature 6 days in advance of the wanted appt. I did not receive a reply until 1 day before. Then I was called a few hours before my appointment, asking if I could arrive 45 min. late as they were running behind. No biggie, I did appreciate the call. I arrived at the rescheduled time, was politely greeted and then taken to a very nice waiting room. I sat for 29 min. before reception came and apologized for the lateness. Another 20 went by before I was taken to my room for the facial. Another 10 went by before the esthetician came in. She did apologize for the delay, was very easy going, relaxed and gave me an idea of the makings of the facial. At the end, she repeated her recommended steps for regular 'maintenance' and asked if I had questions. I asked if I could have the instructions written down and she told me that she would email them to me no later than 2 days later. I am still waiting... While the facial service was great, I would expect all levels of the customer service aspect to be right up there with it. The ambiance was quite nice, the price & selections of services reasonable. I have been to other spas for facials and never had this kind of customer service. Maybe I will give them a second chance, but it truly was dissatisfying after reading other clients wonderful comments.
Couples delight! – I surprised my girlfriend with a pre valentines day gift by setting an appointment with the ladies over at basikk and i tell you we were both amazed by the experience we had. The day we went they were running behind by a few minutes, and to accommodate they placed us in the verticle spa shower to relax before the service. If you've never felt 5 jets hitting you from all directions, you're truly missing out. After the shower we were led to the massage room where we further relaxed in front of the fire place and and breathed in the aromas of the dark chocolate kisses...it totally set the mood. The therapist worked out knots that our regular therapist could never seem to get out. She even gave us a few stretch exercises that we should try to help with fluidity. Anyway I'd never had a pedicure before because men just arent supposed to do those things, and my feet clapped (i could hear them) after the treatment I received. I recommend to all men that pedicures are necessary in order to keep your lady happy. She had a facial using organic fruit stuff and she says that'sthe best she's ever had. Anyway if i say anymore my manhood will be in question. You ladies have a great business...probably Milwaukee's best kept secret and I just encourageyou all to keep dong what you do. I see great things for you all.
Ultimate Relaxation – This place is absolutely amazing. I'm a 9 year veteran of the friendly sky and flying coast to coast can sometimes be more stressful than people think. Pushing a sometimes heavy cart and being constantly on my feet put lots of strain on back and legs. I had the back massage with the stones (I think they threw tht in for free) and a foot ritual and i tell you I've never felt more relieved in my life. And yeah it was just a massage, but they took so much time with me. Made me feel like I was the bell of the ball. I was truly pampered and will recommend BASIK to passengers flying in and fellow flight attendants.
thanks again for the awesome experience and I look forward to more visits to your spa in the very, very near future
a spa that rocks – I had a wonderful tme at this spa. my work had given me a spa finder gift certificate and one of my wife's co-workers had actually been trying to get my wife to go with her. i've been going to spas for years and am considered what they call metrosexual. i loved basik and it was beautiful and the staff was professional.
Nice cozy and cool – basik is such a nice place. The staff was so dang on nice and the place is colorful and ecclectic. I live in Chicago and came to basik with a couple of girlfriends for a spa day out. basik helped me to plan my Saturday and gave us some really information on restaurants and shopping centers as well. this is the 4th spa that we have been to in milwaukee and this is the one that we will go back to. we really enjoyed ourselves.
Thanks!!!!!!!!!!!!!!!!!!!!! – On my recet visit to Wisconsin I had the opportunity to visit a local spa there and it was great. I received a masssage, facial adn a steam service. I had such a great time and learned so much about my body and my skin. Never again will I neglect my self and not take Me Time. I learned from visitng B.A.S.I.K. that your body is your temple and you must treat it with care. When I first go there I was very timid and did not want to expect, but as soon as i walked through the door, the staff was very warm and made me feel right at home. I will be going back when I come back to Milwaukee and I would reccommend it toeveryone that I know/!!!!!!!!!!!!!!!
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