Leawood >Doctors >
4501 College Blvd Ste 300, Leawood, KS | Directions 6621138.926544 -94.637872
Mon-Fri 7am-5pm ; Sat Closed ; Sun Closed
Neighborhoods: Leawood Executive Centre
Stay Away from this Practice – This paractice is only about MONEY! They charge more than double any other Doctor I have visited for the same check-ups and their billing practice is horrendous - you never know what you will be billed and they regularly add charges after the fact. They also fail to fulfill their advertised same day appointments -they told me to go to a minute clinic because they could not get me in for 2 days - and I was one of their regular patients! I have no problem paying for what is agreed, but they seem to add additional procedures and tests just to increase their income.
We regret that you had a bad experience and invite you to call our office manager. She welcomes the chance to understand your concerns and regain your trust.
Our charges are set by your insurance and averages of what other doctors charge. It?s illegal to "add charges after the fact" and this has never happened at PPMD. Our practice is growing. We are adding another doctor. We can frequently get patients right away but have not "advertised same day appointments" for about 2 years.
I like this place – I have read the comments from the majority of users and I disagree.
I have gone in for routine check-ups, cholesterol maintenance, sprained wrists (xray done at the office and shown to me right away) and the normal things in life, I even did a milestone. Everything is explained to me in a manner I like. I like efficient, and I appreciate the fact that they budget the doctors time so he does not get behind schedule because somebody wants to go in for a physical and then discuss 3 other medical issues but did not set an appointment for it. As a matter of fact I am going in today for a check up. I also stated I needed a form filled out for my wife's works vitatlity system. I appreciated that the scheduler telling me to bring the form with me to be filled out as I go, or there would be a charge. That is what I call attention to detail, not trying to push the billing up.
I have waited in an office before and walked out. Dr. Burns has recommended tests and just like when I go to the dentist, I always ask how much. I have found the office very willing to talk about the price of services and what your insurance company will/will not pay for. That being said, if you do not stay on top of your bill, you can have problems like anywhere else; personally I have found the billing to be fine. (I pay out of pocket over 900 in medical expenses for my wife a month, I understand the monster this country has created.)
This place is a joke – All they care is about the $$$ not the patients...I'm finding a new provider cause I hated my experience at their office...Always trying to seel you something, even if you don't need it....Pathetic!!!
5 minute consultation = $135?!?!?! – I went to Pro Partners with high hopes as I had heard that they are the only place designed just for men. I went in with neck pain, was seen by the nursing staff long enough to have my vitals taken, Hy Vee does that for free, and then I waited in my patient room for 25 minutes watching as the two doctors shot the breeze the whole time while I waited for no good reason, my time must not be worth much...When the doctor finally came in the room he never once made eye contact with me due to his awkwardness, he never touched me, asked me approximately 5 questions about my neck pain, and then told me to get an MRI.
The bad service continued however. This appointment was in November. I just received my first bill from them yesterday, In JUNE. The bill indicates that they filed with insurance in March and due to them filing so late I get no discount negotiated by my insurance carriers, which is convenient for this establishment because now I have to pay the full $135 instead of the discounted $75. Thank you all at Pro Partners MD for being the con artists you are. I will never go back here except to contest this bill.
Avoid at all costs – I went there with high expectations. I was very disappointed. Billing problems and finger pointing abound. No one takes responsibility, and nobody tries to help resolve the problem. In my case, an error in coding something by somebody (no one will admit it) resulted in a $1000 lab bill being dumped on me by an outside lab. Lab says it's the insurance company's fault, insurance company says it's dr's fault. Where is Obamacare when you need it?
This place is a scam – What they don't talk about on their website is how Dr. Troy A. Burns was also the CEO / Medical Director of Integrated Medical Resources, Inc.
A company that failed miserably, you can do your own research.
This place is a JOKE.
Don't Bother – My husband has been going here for a few years but ALWAYS complains when he gets home. Office staff is rude, you are allowed just 15 minutes of their precious time - unless they think it could be semi-serious, then they give you 30 minutes. They obviously are only concerned with bringing in the $. Doctor's comments are baffling. Did they go to medical school? Don't waste your time or money, go somewhere where someone really cares for you.
Go to a real doctor – On my first an only visit to Pro Partners, Dr. Troy Burns suggested that I start a daily regiment of fish oil and multi vitamins, which he conveniently sells for $30 a bottle to can be gotten at Wal-Mart for $6. A nutritionist who treated me after surgery for a medical issue that Troy failed to diagnose me informed me that multi vitamins are not necessary unless proper food intake becomes impossible. She also informed me that fat based Vitamins such as A can build up to toxic levels, which is why fish oils extracted from fish liver should not be used.
The fun continues when Troy ordered a test called the hsCRP test, which the Center for Disease Control recommends against using for cardiac testing except for very limited cases. Of course, Blue Cross does not cover this test, and Troy obviously knows this because he accepts such few insurance policies (always a red flag). When I called to ask him to explain why he ordered this test, that I am financially responsible for, just in case he ordered it for one of the limited cases the CDC endorses it for. His less than polite receptionist informed me that I would need to make an appointment for him, that he will inevitably bill my insurance company for.
When I sent him a letter informing him I would withhold payment until I receive an explanation, which is fair because Kansas law does not hold a patient financially responsible for unnecessary medical testing. The less than polite receptionist responded that I have three days to pay the balance or she would attach a $50 "collections fee" to the $38 balance and refer it to a debt collector, which she did. Kansas law does not permit collection or attorney fees to exceed 15% of the balance under collection, which means the $50 'collection fee' is illegal and unenforceable.
The debt collector works out of his rented house in Grandview, MO. He is about 62 years old, and claims to have been in collections for 40 years. He insists that he 'knows of ways to make me pay in ways I could never imagine,' what ever that means.
I have three complaints filed against Troy with the Kansas Board of Healing Arts, one with the Kansas Attorney General, and, although not a regulator but always fun to report to, the Better Business Bureau.
Oh, by the way, the receptionist is asking her repeat patients--the most loyal and likely most satisfied--to post positive comments on citysearch. I hope my insight provides some contrast.
Wow, what a great place – I was told this was a great place. It is really clear that Pro Partners is there for the guys. I have been in other doctors and just felt like a number. It was nice to know that they were a focused medical attention for men. I also didn't have to wait very long to see the doc. Loved that.
Sent my entire executive team – After personally getting my physicals done at ProPartnersMD over the past 10 years I decided to encourage the rest of my executive team to do the same. All but one guy are now patients there. We also receive additional company discounts for our physicals. We're all pretty comfortable there and feel we can trust that they know what they're doing.
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