Leawood >Doctors >
Surgeons >Psychiatry Associates Of Kc
8900 State Line Rd Ste 380, Leawood, KS | Directions 6620638.967273 -94.608295
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
As others have stated the charges are out of this world and the billing department has no manners. Every month I've had to call and provide my insurance information so they would bill insurance.... I still haven't figured out why they aren't able to update my records and keep the information on file. I'm supposed to be receiving an updated bill which shows that insurance has been billed and what my patient responsibility is to PAKC.... still haven't received it. I don't know that this group is really into patient care as much as they are into taking you for all they can squeeze out of you. I have since found a new doctor and thus far am quite pleased with my experience. Save yourselves some money and go somewhere else.
Dr Aznaurova is nice but diagnosis is sketchy at best. Remember they want repeat customers for their outrageous charges. Dr. Handoo has quite the ego. Borderline cocky. Threatening to have my kids taken? He might be the crazy one. They are quick to diagnose bi-polar so they can hook you on their pills for repeat visits. Its been over a year and I had issues but bi-polar is not one of them. I stopped taking their pills after a week and have since had no issues. Wait until you receive bill. It should be illegal to charge that much for a 10 min visit. Then don't call in about bill. You will wait over 15 minutes to be greeted by unorganized, rude bill department or just switched to answering machine and will get no return call. I informed them of my Bankruptcy and they refused to take down information. It has since been discharged and still receiving bills. Next step my attorney will be filing a motion for contempt of court. Looking forward to getting another bill. I will sue the hell out of them. CLASS ACTION? IM DOWN. GOOD LUCK. WOULD NEVER USE THIS COMPANY!!!!!!!
I can't say enough good things about Dr A . I came to see her as a second - make it third - opinion doctor and was so impressed that I had decided to stay with her. She is really interested in her patients, asks a lot of questions, explains things to me. She has helped me to understand and accept my condition. She did give me several treatment options. I am feeling so much better!
Sarah is by far one of the most unprofessional and rudest people we have ever had the displeasure of working with. The only good customer service we have ever received is while that witch was on maternity leave. Dr. Mays may be a good doctor but we have had nothing but problems with Sarah. Dr. Mays defends her as "good at what she does". We have been trying to get our son's file for weeks with no avail.
False advertising and rude receptionist. I'm a primary care physician trying to refer a patient to him. I found his name on the internet and his website. My nurse call his office. The receptionist was extremely rude, unhelpful and practically turned down the referral right on the spot.
Why I said false advertising? Because my patient has excellent ppo insurance, the type of insurance listed on his website as "accepted insurance". But the receptionist told my nurse that they don't take that specific insurance.
Second thought, the doc there might be good but I will NOT ever refer any of my patients there if that's how his office handles communications or referrals. I've made numerous referral to different specialists, this is by far the worst experience.
Dr H. seemed to care & want to help, but thanks to the HORRIBLE office staff who couldn't do their jobs and coordinate with my employer & insurance company my FMLA claim was denied so my employer didn't accept that I am clinically depressed and fired me for being off work so long. THANKS PAKC!!! Love being unemployable!!!!
Horrible office staff – The reception staff and especially the "so-called" supervisor Janette are extremely rude! They did not send me a statement, yet somehow I am expected to know what my balance is and pay it??? No matter what I said, all I got was a rude hateful response based on previous customers actions. Don't see how my siutation has to be compared to other patients. All patients are different, as are their situations. Therefore, they should be treated as such. Basically, since other people has said they didnt get a statement, I was treated as if I was lying. Horrible customer service!!
The Worst Billing Dept – The doctors are alright but to charge a someone that's in the hospital $320 for the initial 3mins and $160 per visit when the damn doc himself only saw me twice out of 5 days and for only 2 mins at a time. Not only that when I applied for assistance they laughed and gave 45% to someone who only has a temp job for two months and a baby on the way. They have no compassion or regard for anyone but themselves. They are rude, vicious, and incompetent women who obviously need a career change. If there were zero or negative stars to give this would definitely be one of those occasions. Oh and if any of you agree I'm going to the Better Business Bureau as well.
Awful Reception Staff – I like my Doctor but the reception staff are rude. Although I never experienced a NAZI concentration camp, I would imagine the the reception staff would fit right in.
Cannot say enough bad things about clerical/admin staff. – The Doctors are acceptable. Although not great enough to warrant putting up with the sub-normal, socially challenged, outright malicious, flat out horrible excuses that are supposed to serve as the clerical/billing/office staff. At their best they're plain rude. They are quick to release their "hounds" for collection of even paid debts. I paid my bill (with no Insurance) 2 months late. This, after having to go over their heads and get my Doctors "OK" to not come up with the entire fee on the spot in full. My check cleared my bank in Dec. Called for a replacement script after the original was lost by my pharmacy in January and the office staff flat out refused!!!! They are in the businesses of jeopardizing patience's health and well-being for their base satisfaction of spite. There are no words that exist in the English language suitable for an accurate depiction of these scumbags. Now, 5 months after my appointment and 3 months after settling the debt, I am receiving bothersome mail and harassing phone calls from collectors. This office staff ought to be held accountable for endangerment, malpractice, egregiously causing pain and suffering, false debt collecting, so on and so forth. I STRONGLY encourage anyone anywhere to avoid this business at all costs. After reading everyone else's reviews, it seems their might even be grounds for a class-action to occur.
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