Irvine >Beauty > American Laser Skincare Irvine
2 Hughes, Suite 275, Irvine, CA | Directions 9261833.650799 -117.715434
Neighborhoods: Irvine Industrial Complex-East
Please Stay Away! – The staff is unprofessional and obviously unskilled because I have been burned more ways than one! They tell you when you're signing up that a doctor comes around the office from time to time which is partly true. The "doctor" is a business owner who does not see patients! I was physically burned at my last session and when I asked to see the doctor, I was told that that would have to "call me back" with a doctor referral because they don't have a doctor in their office!
Editorial Review – Offers laser hair removal and skin rejuvenation treatments which target pigmented lesions, spider veins and help to eliminate fine wrinkles.
Excellent Service – I've never had a problem with the Irvine location of American Laser Center. They explained the terms of the treatment and how it would work and how long it would take to see results, plus they have a two year guarantee, so now over a year later, I am still getting treatment for my original cost. The staff is nice, they are competent, and they are very quick at getting you into your consultation each time. The treatment is every seven weeks and you can even make appointments months in advance for Saturdays which is convenient for a lot of people. They do not con you out of your money, and they are genuinely there to help and explain everything to you. Also, they ask along the way if the laser is too strong for you so that they can turn the intensity down to not hurt your skin. They do ask if you are on antibiotics or if you have been tanning, so that they do not damage your skin and reschedule the appointment. This is a wonderful center to go to and feel comfortable with the treatment that they offer.
stay away – I made the mistake of not doing an internet search on this place before showing up for services. Look up "American Laser Center bad" or "American Laser Center rip off" or even just "American Laser Center review" which pulls up an ABC news story on how this company is hell-bent on getting your money. In my case, they lured me in by claiming I had won a "sweepstakes" and then once I was there for my "free consultation" they pressured me into giving a credit card, and that I would otherwise loose the $300 of my sweepstakes win. They told me I could cancel, then a month and a half later I received a call from the third-party credit collection agency telling me I was past due. They later said my cancellation "request" had been denied and now I'm spending all of my time filing with the FTC, CA Dept. of Justice, and anyone else I can to get this fee cancelled for a service I never began. If you read around the internet you'll find people who were literally burned and left on their own for medical bills, fake doctors reviewing files, not honoring contractual commitments, and a whole host of unethical practices. There is no corporate information listed on their website and if you call for customer service, you're routed to voicemail. Needless to say, they don't return phone calls. Stay away from this place!
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