113 Walker Springs Rd., Knoxville, TN | Directions 3792335.922529 -84.065392
24 Hours 7 Days A Week Emergency Service
DO NOT GO THERE!!!!!!!!!!!! RIP OFF!!!!!!!!!!! – Old manager was good/honest. JIM is a con artist!!!!Took my car there to have transmission done (just starting to need changed). NEVER had a problem with my car until I took it to JIM & the mechanics there! Didn't get my car back when they said. When I finally got it back, it broke down 1 hr later & had to miss work. Had to have it towed back. They found the problem...it was their mistake with a part. They shouldn't have been around water pump but yet, they broke a bolt off in it & a piece of water pump off! I know my car inside & out & had NO leaks or issues. DON'T GO THERE UNLESS YOU PLAN ON GETTING SCREWED!!!!!!
pleasantly surprised – Since moving to Knoxville about a year and a half ago I have been consistently disappointed with automotive repair service. This was different. The manager was professional and knowledgeable. They fixed the transmission in my 03 Dodge truck for a fair price and had it done in 2 days. I appreciated the loaner car.
Got the job done right – They fixed my car in three days after another shop had it for 2 whole weeks without figuring out the problem. I'm so glad I towed it in to Transmission World. I could tell on the phone that this guy really knew his stuff, so I decided to take try them since the other guys couldn't get their act together. What a difference! These guys were very straight up with me, and let me know what was going on throughout the whole process. Even more important, my car actually works like it's supposed to now. Good job. I will definitely come back here if any other problems pop up.
Transmission repair – Thanks to Jim Ray and the folks at Transmission World my daughter's 2003 Jetta is running better than it ever has.
We were in Knoxville from Cincinnati for my son's wedding when her car broke down. Jim agreed to check it out on a Sunday when he was there catching up.
He fixed it quickly and correctly which made a difficult situation a little easier
they were the nicest people! – these guys just finished my dodge neon. it works great, but what i was really impressed with was the service. everyone was really courteous and paid attention to every little detail. this was the first shop i have ever been to where my car was fixed right the first time. i am keeping my neon until it dies completely (which i hope won't be for many more years) and i will definitely be back for any other work i need to have done on it.
Good Job – Really good job on my truck. They towed it in after hours, and got me a rental car so I didn't have to take any time off of work. It was ready earlier than when they originally told me, and they stayed to let me pick it up after work one night. Very nice people.
Great Service, Fast Repair – My husband's Pontiac was acting up, and I wanted to bring it in to a shop to get it fixed before it got any worse. I called and talked to the manager at Transmission World and he told me that he could have it in and out in two days. I was a little bit skeptical that it would actually be done by then, but he said I could have a rental car while I was getting it fixed, so I decided it would be okay either way. I was so surprised when I got a phone call telling me that it was done on schedule! It's been my experience in the past with other shops that it always takes twice as long as you thought it would. How nice that there's a shop in town that actually does what it says it will! And when I got my car back, it worked right the first time, I didn't have to take it back to get it re-fixed. The mechanics really know what they're doing, and my husband appreciates the good job they did on his car. He hasn't had any problems with it, and I know that the next time we need a service or some maintenance done on either one of our vehicles we will be bringing it to this shop.
The only shop to go to! – My car just quit on me when I was driving down Kingston Pike and I was able to push it to the side of the road. I called 3 repair shops to see if I could get somebody to tow it before the police arrived, but two of them told me they would call me right back and never did, and the other one put me on hold for over ten minutes before I just hung up on them. Transmission World was the only shop that actually called a tow truck immediately, and made sure both my car and me made it to their shop safely.
They really put me at ease when I got there. One of the guys checked the car out while I waited, and when we found out it was the transmission somebody even drove me to pick up a loaner car so that I would have transportation to get to work the next morning. My car was finished by the time I got off work the next day, and I could tell as soon as I drove out of the parking lot that it was running smoother than it had in years. I'm so thankful that I ended up at Transmission World and not at a shop that didn't even value me enough to call me back.
Very Knowledgeable – These guys fixed my daughter's 03 Honda Pilot a few weeks ago. Originally, I was going to go to the dealership with it because she's in college and I wanted it done right the first time, but I just about fell over when I heard how much they were going to charge me! When I called Transmission World and talked to Gus I was reassured that it wouldn't really cost that much to fix the transmission problems, and after talking to him about what it had been doing for the last few weeks, he seemed like he knew exactly what the problem was and would be able to fix it no problem.
He towed it in from Maryville for me free of charge so I wouldn't risk damaging any more parts and causing an even bigger problem (which I appreciate), and had the rental car reserved for me and ready by the time I got my daughter to his shop. From the time I gave the go ahead to fix the Pilot it only took 2 days to get her car fixed and have her driving it again. PROBLEM FREE. Everything about my dealings with these guys tells me they are very professional and knowledgeable about what they do.
Reliable Service – I have a 2003 Caravan that I kept bringing back to another shop in town. No matter what the other shop did, they couldn't seem to fix the problem I was having with the van. As soon as I towed it out of there and in to Transmission World, I knew that I had found the right place. Their mechanics did a full diagnostic on the Caravan (not some halfway guess like the other place) and knew immediately what was going on. I was even able to get into a loaner car right away without being charged anything for it. My van was done when they promised, and I haven't had any problems since then! I will definitely go back for any maintenance or fluid changes. This is the only shop I trust with my vehicles now.
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