Plymouth >Tires & Wheels >
Tires >Discount Tire
1655 Annapolis Lane North, Plymouth, MN | Directions 5544144.997484 -93.453874
M-F 8am-6pm, Sa 8am-5pm, Su Closed
Neighborhoods: Plymouth - Wayzata
Discount tire is a great company, they have lots to choose from, but in terms of service it's weak. All the teenagers work there, and their knowledge is next to nothing, eg. torquing the wheels while its on the lift, instead of on the ground. I have taken my car in their shop before to swap out the winter tires with summer ones and i have seen them break off bolts before! I do not recommend them if you have a new car that you love more than anything.
My husband purchased 4 new tires and the service was great! I got 4 new tires and the service was also great. They talked me into upgrading to a better set of tires because they were running a promotion through Goodyear and Discount tire. The rebate from Discount Tire was for $100 and was supposed to be shipped within 4-6 weeks. I entered the rebate online the day after I got my tires, May 16th. It is August 13th and I still have not received my rebate. I sent three emails asking why it is still in the "pending" stage. The last email threatened to report them to the BBB. Then, they called and left a message for me to call them. When I called back, they asked what the invoice number was, the date of purchase, and the amount. They wanted to see if I had the receipt! All of the information was entered on the rebate site and I noted it in the last email that was threatening to send them to BBB. Clearly they are stalling! I will not go through this company again because of the rebate program! The rebate from Goodyear was $60 and was supposed to be in the mail in 6-8 weeks. Goodyear shipped their rebate check within 4 weeks! Note: Make sure you put the date in your calendar of when you should have received your rebate. Include the phone number and the website, and be sure to keep a copy of your receipts and the rebate flyer!!!
Cheap tires & poor service – Prices are fair, but I found the staff rude. They talk to you as if your five years old, and they took twice the promised time to change two tires. In addition they mandated I put the two new tires in the back, yet they failed to balance the wheels they put in the front causing the steering wheel to shake and severely compromising ride quality. They claimed I had to put the new tires on the back for safety, yet their failure to balance the tires they moved to the front reduced safety.
Editorial Review – A multitude of choices in tires and wheels are offered at the country's largest independent tire dealer.
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