Lakeside Animal Hospital

(804) 625-4242 | View Website

5206 Lakeside Ave, Henrico, VA | Directions   23228

37.601068 -77.467315

 
Veterinarians, Pet Boarding & Sitting, Veterinary Services  more

More Categories: Animal Hospitals, Veterinary Dentists, Veterinary Surgeons, Exotic Animal Practice, Small Animal Practice

Veterinary Services: Microchip Implants, Neutering, Spaying

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Lakeside Animal Hospital
Lakeside Animal Hospital

From The Owners of Lakeside Animal Hospital

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Reviews for Lakeside Animal Hospital

Doesn't Recommend
10 months ago

Do not see Dr. Gonzalez. Worst experience ever.

Recommends
4.0
over a year ago

I've taken several of my animals to Lakeside Animal Hospital over the years. I have several exotic pets so it becomes difficult to find veterinarians who have both the knowledge and comfort level to work with my animals. Over at Lakeside, they are great with my pets and they're wonderful at keeping me updated on what my guys are going through when they have to stay over night (that is more than I can say for most vet clinics). However, I must say that I recommend going over itemized bills when you go to pay for everything. Last time I took in one of my animals, I was charged $150 for an x-ray that I was told we didn't need to do...and that I specifically said NOT to do. Apparently, they decided to do it anyway. When I first paid the bill, it seemed a bit high, but my pet had been there for two nights and I thought nothing of it until I saw the x-ray charge. So, I called Lakeside and explained the situation...and, just like that, ending on a positive note...they willingly corrected the issue.

Overall, they are a great clinic that provides great care for my pets. Ask for itemized bills, and I don't think you'll have any problems. I still recommend them to my sister and anyone who asks for suggestions for exotics vets.

Doesn't Recommend
1.0
over a year ago

Can't even schedule appointments there – Just left this place. I scheduled an appointment a week ago, took off work, packed up my dog and cat for our first trip to this vet office. When we arrived, they said they didn't have us marked down for an appointment. This is completely ridiculous because I spent 10 minutes on the phone with them giving my information. If they can't even schedule an appointment, what can that say about the rest of their business?

Recommends
5.0
over a year ago

Theyre A Great Hospital.. – This the vet I use and I can't say enough good things about them. They're compassionate and really love animals...something that is becoming rare in veterinary medicine. They also exhaust every possibility to get to the bottom of a health problem, and are very good about working within your budget to correct the problem. I also love the price matching: the vets here would much rather be sure you're getting good quality medicine for your animals than make a killing selling them. Even if I lived in the West end, this is a vet I would drive across town to use.

Recommends
5.0
over a year ago

I've taken several of my animals to Lakeside Animal Hospital over the years. I have several exotic pets so it becomes difficult to find veterinarians who have both the knowledge and comfort level to work with my animals. Over at Lakeside, they are great with my pets and they're wonderful at keeping me updated on what my guys are going through when they have to stay over night (that is more than I can say for most vet clinics). However, I must say that I recommend going over itemized bills when you go to pay for everything. Last time I took in one of my animals, I was charged $150 for an x-ray that I was told we didn't need to do...and that I specifically said NOT to do. Apparently, they decided to do it anyway. When I first paid the bill, it seemed a bit high, but my pet had been there for two nights and I thought nothing of it until I saw the x-ray charge. So, I called Lakeside and explained the situation...and, just like that, ending on a positive note...they willingly corrected the issue.

Overall, they are a great clinic that provides great care for my pets. Ask for itemized bills, and I don't think you'll have any problems. I still recommend them to my sister and anyone who asks for suggestions for exotics vets.

Recommends
5.0
over a year ago

Dr. Gonzalez is the best I took my previous cat to Lakeside Animal Hospital on the recommendation of my sister, who had been taking her cats there previously. It was a bit of a distance for me to drive but totally worth it as they treated me and my little darling with respect and compassion. When I had to have my cat put down last year, they gave us both the utmost care - even sending me two sympathy cards - one on the last day I brought her in and a second on the day I picked up her cremains. Shortly thereafter I acquired a new kitten from the pound and have trusted them with his care since. I wouldn't go elsewhere.

Recommends
4.0
over a year ago

Caring & Convenient, but somewhat Expensive Now – Our experience with Lakeside Animal Hospital spans 19 yrs. back to the time of Dr. Lickey. Back in those days (early 1990s) the small-town, know-your-neighbor feel was very comforting & prices were reasonable. As time advanced, Dr. Lickey passed away and the practice was sold. At some point new veterinary marketing techniques began to creep in & their prices escalated; however, we found Dr. Gonzales to have exceptional skills & confidence in performing surgical care for our pet's unique problem, care that other vets in this area were extremely reluctant to perform. We're forever grateful for her ability to preserve the health of our nearly 19 yr old cat in spite of his chronic condition.

Dr. Gonzales is tops on our list and I'll admit that without her being there, we would likely go elsewhere in search of good care at more reasonable prices. It takes unique people & animal skills to be able to connect well with the "people owner(s)" of "animal patient/pet(s)" and put all involved at ease, especially in emergency cases. We really value the long-term continuity of care we've had with Dr. Gonzales for our old fuzzy guy who'll be celebrating the Big "Two-Oh" with a block party if he survives to this time next year!

Recommends
5.0
over a year ago

very sympathetic when I needed it. – I am very close with my pets they are to me like children. My hampster Tubbies was very ill so I took him to Lakeside , Dr. Gonzales was great with him she called me everyday to update me on what was going on , bad or good she was very thoughtful on how she presented it to me, gave me options on what to do and opinions of what was better. My tubbies didnt make it and once again Dr. Gonsales was very kind and considered my feelings. About one week later I received a sympathy card for my loss with everyone at Lakeside Animal Hospital who wrote a caring little message. I have had pets all my life and can honestly say that I never received a sympathy card until I met Lakeside. It put a smile on my face and warmed my heart very much. I highly recommend Lakeside Animal Hospital , Thank you Dr. Gonsales and also to the staff you all have built a trust with me that is worth its weight in gold. Merry Christmas

 

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