Durham >Willowdaile Family Dentistry
3823 Guess Rd, Ste P, Durham, NC | Directions 2770536.059234 -78.928994
M-F 8am-6pm, Sa-Su Closed
Willowdale Dentistry helped support dental month by donating tooth brushes to Durham County Community Living Programs, for our consumers. Thank you Willowdale!!
Durham's Elite Dentist – I love this place. I have had several visits here and I have no complaints at all. The customer service is awesome. All the staff are very friendly and helpful. They make you feel very comfortable. They sit down with you a go over a correct plan for you to get the work done that you need. I would definitely suggest you go there to get your dental work done. I am a loyal client and would go no where else. I trust nobody else to work on my teeth except the dentists here.
Great Family Dentist Practice – I have been to countless dentists in the past and am very skeptical about their recommendations, but over the last few years I have found that Dr. Bolton and her staff have been the most professional and caring dentist practice I have visited. She does not tell me what I want to hear, only how she sees it with logic to back it up. I do not feel that I am getting a mouth full of metal just to keep her budget in tact. She calls it like it is. I have felt so comfortable with her that now my 4 children go as well. My kids love to go to the dentist! My 3 yr old just got back and cannot stop telling me how clean her teeth are. I have complete confidence in this practice and feel that my family's dental care is in great hands.
Great dentist!!! – Reference the above entry, that was not my experience at all. Dr. Bolton is extremely professional and cares very much about her patients. I have been able to agree or disagree with a recommended procedure without any pressure. I also have good dental insurance and it has never been mentioned. I highly recommend this dentist and her staff for your dental care.
Avoid Willowdale family dentistry in Durham NC – WillowdaleFamily Dentistry is a machine to make money. They are determined to extract max insurance. They did not care what I had to say or what services I was interested in. They reviewed my insurance and said ... oh you got good insurance. I was in the market for a new dentist as my old dentist moved. So I went to Willowdale and specifically requested a cleaning and exam whihc is far from what I got. They took all the xrays they could then stated I needed a $800 deep cleaning. I said how about a regular cleaning then in 6 months when I have the money I can get the deep cleaning. They said NO ... it is unethiical for us to clean your teeth now that we decided you need a deep cleaning. Interesting enough their $800 treatment plan started with a regular cleaning. Do not go to this dentist .... they do not care about patients just money.
Hello from Dr Bolton. I regret that you left feeling this way. If you have RADIOGRAPHIC CALCULUS and DEEP POCKETS around your teeth we can't legally do a "cleaning". We send x-rays to your ins. co. and if they don't SEE periodontal disease, THEY WON'T COVER IT! We gave you pamphlets and explained this to you in detail. Our prices are some of the lowest in the area because we DO care about our patients! I hope you find a dentist you can trust, so you'll get the care you need soon.
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