Denver >Appliance Repair > Now Heating & Air
8789 Welby Rd, Denver, CO | Directions 8022939.855340 -104.954187
Mon. - Sun. 8am - 8pm
If you need after hours service, DO NOT use these people.
Our heater went out during sub-zero weather. They charged $160 for an after-hours service call, only crediting $30 to the work done. But at least they quoted that up-front. After they did the work, I learned they added 50% to all service and parts for "after hours" service. So a bill that would have been about $750 if done during regular hours came to almost $1200. This was for a service call that lasted less than an hour.
Their "Customer Service" person started by telling me the billing was a computer glitch, then after several more calls he admitted to their after hours overcharges, which they do not disclose before the work is done.
Iian fromNow Heating and Air was very thorough explaining what parts needed to be repaired and why.He arrived in the time frame set and got the job done quickly!
My rental a/c was not cooling and was blowing hot air so I had a Tech from Now Heating and Air to come out to look at it. He said it was the Compressor and needed this, that and everything else, totaling $2800 and said it would be cheaper just to replace it for $2500. The unit is only 8 years old so I told the tech I wanted to get another estimate from another company. Guess what?? It was NOT the compressor but was the capacitor and was only $197. BEWARE consumer, this company is a rip off!
I took the $69 I paid to Now Heating and Air as a loss because I did not want dishonest people like this company returning to my home.
this company is probably ok if your having a new heater or ac installed and they know that they are going to make a few bucks off of you.If you just need a simple heat/ac service or tune up,you will most likely be way over charged.We had an a.c./heat pump installed several years ago for around 2500.00 which I felt was fairly reasonable at the time and we were happy with the results.two years later the motor went out on the condenser unit and even under warranty it cost 350.00 for labor alone.that was a little unexpected but I didn't necessarily feel like we were being cheated.However, this spring we wanted to have a service/tune up performed to make sure everything was still working properly before summer rush.We were told that it would cost 79.00 assuming no parts or additional materials were required,which sounded very good.I expected the final cost would be a little higher but within reason(like 200ish range assuming nothing unexpected came up).Well nothing unexpected came up.Didnt even need filters replaced since I had done that recently.The service tech vacuumed off the furnace blower,hosed off the condenser coil and that's about all.Tried to sell us a two year service contract for 850...we said no thanks and the final bill for something that I could have done in 20 minutes myself was......465.00!!I guess they saw me coming....but they wont see my $$ ever again and unless you like being over charged also,I would try some one else!
Now Heating and Air is a great company to have any service work and/or Installation of HVAC products. I recently was having issues with my air conditioner not cooling correctly, so I had called Now Heating and Air, and the office staff that I talked to was very pleasent and they had a technition come out the same day. The technition advised me that the system was old and not efficent, He advised me of the rebates that were going on and advised me that he would have a comfort adviser come out to give me a estimate on replacement. I had them do the job and the installers were friendly and fast to get the system in, and they made it look so nice. I highly recommend Now Heating And Air for any heating and air conditioner problems, Great job guys keep up the good work
Had no problems with the installation of my new AC unit. Everything works great and the office staff promptly followed up to see if I was satisfied.
These guys are great! We live in Conifer and first called Now when we moved into our house. We were not sure what to expect and we were pleasantly surprised. They are professional, honest and are committed to excellent customer service. The same tech has come to our house each time and are always on time and listen to our concerns and address as necessary. We recently had a brand new furnace installed and the team they sent were amazing! The team at Now treat their customers with respect and provide satisfaction at every turn. We hands down recommend them and they have a customer for life! Thank you all- Tim, Rod, Donieal, Anthony and Lorenzo all are great!!! Keep up the great work and thank you for all you do for us!!! Dawn and Bryan
Rob Stratton was out to our home today to fix items listed on a safety inspection report. Granted, it has take sometime to get the whole job done. Once Rob got involved, the job was finished and done correctly. Heck, he even vacuumed up after he finished the job in the closet. He did not take any breaks and worked very hard to get the job done today. We feel Rob is a great asset to your company. We feel in this day and age that good work should be acknowledged. We feel Rob went out of his way to get this done.
Bernice Nylund and Nancy Durham
In a world where it is increasingly hard to get good, fair service, and to find people who back up what they say and sell, I want to strongly recommend Now Heating and Air.
Honesty is questionable – Just because a company is BBB associated doesn't mean much now a days. We were having issues with our furnace so we called Now Heating and Air. The technician came out and we described the symptoms but he quickly dismissed what we were trying to say. He proceeded to try and sell us a new furnace but we declined. He cleaned the furnace but obviously that wasn't the problem because the furnace malfunctioned again. We called his manager and the answer was "...he is one of our best technicians..." We then called another company who sent out a technician. He replaced a part and called it a day; no pressure, no new furnace. Our furnace is working well and probably has at least a few more years on it.
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