Austin >Lodging > Hilton Garden Inn Austin Northwest / Arboretum
11617 Research Blvd, Austin, TX | Directions 7875930.415286 -97.744226
Mon. - Sun. 24 Hours
Mid-priced hotel caters to business travelers who enjoy a slew of free amenities and popular conveniences. – In Short
Part of the Hilton family of hotels, this property boasts numerous work-friendly accommodations. Each room features an oversized work desk, two phones with dual phone lines and free high-speed Internet access with complimentary secure remote printing. Rooms also include a microwave, refrigerator and coffeemaker. Additionally, a free 24-hour business center is available for faxing and copying. Those seeking relaxation can visit the 24-hour Pavilion Pantry convenience mart that sells snacks and sundries, the swimming pool, whirlpool and fitness center.
Kind staff, parking not so great. – It should be first noted that this hotel is almost invisible from the street, and I passed it 3 or 4 times before finally finding it. If you're planning on staying there, know that it's located BEHIND Bonedaddy's. Once you get there, don't ever plan on easy parking, because there's tons of spill over from the restaurants near by, and you'll probably have to hike in. But, on to the hotel. My husband and I stayed there a couple nights, and the place wasn't all that bad. The staff was kind and accomodating, and the rooms were nice. When we called for extra pillows, and, specifically, feather pillows, they had them up to our room in under 10 minutes. My only complaint, and this could be due to some competition in town or something, was that there were tons of drunken teenagers roaming around and in the elevators. I don't know if that's something the hotel can control or regulate or if that's something left solely up to the patrons, but it was kind of annoying.
Overall, the experience wasn't too bad, and it was a pretty solid value. We'd probably give it another go if we needed a place to stay again.
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