Chas Roberts Air Conditioning

(480) 649-7119

211 E 10TH Dr, Mesa, AZ | Directions   85210

33.395463 -111.827022

Air Conditioning Contractors


Owner verified business

Reviews for Chas Roberts Air Conditioning

Doesn't Recommend
over a year ago

bad customer responsiveness - no responsibility for installation errors – Their installers mistakenly wired our air handler such that the auxiliary heat strips were always on. So the chilled air was being heated by these strips as it was sent into the house. After several service calls, they discovered the problem and re-wired it the right way. The rooms were cool, the system only ran periodically and my electric bills went down.

An analysis of my electric bills showed that I paid $1350 extra as a result of the heat strips. I sent the analysis to them and requested a re-imbursement. I followed up with occasional e-mails and voice messages to their warranty service people. They rarely returned the calls or e-mails.

Three months later, they said they would not offer any re-imbursement. They said I should expect to have a high electric bill since I have things like a swimming pool, refrigerator, computers, lighting and other devices plugged in. In essence, it looks like they think they have some magic heat strips that don't draw any power!

In summary... They did not respond in a timely manner for requests for service. It took several unanswered calls and e-mails to get an update on my re-imbursement request. It took them three months for them to consider my re-imbursement request. They declined any financial responsibility for costs incurred by me due to their installation errors.

I strongly recommend avoiding this company.

over a year ago

Hi, I work in customer service at Chas Roberts and we put our customers first, always. We may be a big company, but we have been family owned and operated since 1942. Our founder, Chas Roberts, has his name on every comfort system the company has ever installed and we stand behind his name and our work. Chas Roberts is synonymous with integrity and we?d like the chance to address your concerns. Please contact us directly at askchas@ChasRoberts,com.


Not rated yet
0 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Chas Roberts Air Conditioning to Citysearch

Do you have a review of Chas Roberts Air Conditioning on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Chas Roberts Air Conditioning review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Chas Roberts Air Conditioning page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Chas Roberts Air Conditioning on Citysearch