Tisane Tea & Coffee Bar

(860) 523-5417 | View Website

537 Farmington Ave, Hartford, CT | Directions   06105

41.766141 -72.709791

 
Coffeehouses, Bars & Clubs, Bars & Pubs  more

More Categories: Restaurants, Diners

Cuisine: Vegetarian

Price: $

Tags: Local Favorite

Payment Methods: American Express, Discover, MasterCard, Visa

Neighborhoods: Wst End

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Tisane Tea & Coffee Bar
Tisane Tea & Coffee Bar
Menu
Daily Soup Bowl, Field Greens Salad, Spinach Salad, Caesar Salad, Tisane Cobb Salad, Asian Chop, Greek Salad, Wing's Trio, Far East Nachos, Tofu & Vegetable Potsticker... more

Reviews for Tisane Tea & Coffee Bar

Doesn't Recommend
1.0
over a year ago

Crappy customer service, again. – I was in there line for a cup of coffee today, there was one other girl behind me in line. One of Tisane workers (I don't know his name, but he's the little black guy that works there sometimes) saw a friend of his behind me in line and went to hug her. Then he says something like "she's in the wrong line" and they both cut right in front of me to the side. The cashier finishes with the customer that was front of me, so I walk up to the counter to order coffee. She stares at me, then looks and the girl and guy who cut, and asks "were you in front of her". Of course assuming that I cut the line. I was absolutely livid. The place has never had great customer service to begin with, but this crossed the line for me, you'll never see me or my family there again.

Recommends
4.0
over a year ago

Sunday Surprise – Our first visit to Tisane: going in search of a Sunday Brunch. It's 1:40 pm and brunch ends at 3- still a full house, and we weren't sure we'd get seated. But we got fine seats by the patio door, and unfortunately, a LONG wait for food. (Alas, they were out of salsa and avocado for the 2 orders of El Camino we'd requested.)

But hey, the tea was great and the waitress was utterly charming and made the wait bearable - not to mention the homebaked cookies one of us had brought along) The food when it came was yummy and original- we all want to go back. Really charming place and contrary to some opinions, great staff. {Thank you Katy.}

Doesn't Recommend
1.0
over a year ago

Unfortunately, The Place is Going Downhill.... : ( – There are very few things as unfortunate as having a place you use to enjoy go downhill. I recommend that if you want to enjoy a place with good service and decent attitude, DON'T GO here.

My friends and I use to love going there to hang out and have a coffee, tea or a drink or two. It was a very enjoyable atmosphere. But for the past few months a few things have been occurring that were very unfortunate. I thought it was just my girlfriend and I, but I've been hearing it from quite a few people who've been regulars there for a while.

Specifically (1) The service has been slower and slower. When I mentioned anything about it, they appeared to just ignore it or not care. There is not as much regard to the customer service as they use to have. (2) We use to go for Sunday brunch but when we recently asked for a substitution, the Assistant General Manager got all snooty with my friends and I. This was never the case in the past. We'd just pay the little bit of upcharge and get on with it (without an attitude). I'm not sure what's been changing but something has. It's just not the same type of place it use to be. (3) The music use to be at a volume level where it could be enjoyed but over the last few weeks it's gotten loud and when my girlfriend and I said something or simply asked why it was so loud, we were told the general manager or asst gen. manager chose to put it that loud. No apparent regard for customers.

There are very few things as unfortunate as having a place you use to enjoy go downhill. I recommend that if you want to enjoy a place with good service and decent attitude, DON'T GO here. :( Too bad. we use to love them but now have been disappointed a few too many times now :(

Recommends
4.0
over a year ago

Great for meeting up with friends – I love getting together with my friends at Tisane's, I don't feel like they are rushing me out the door after my meal. The waitstaff let you linger and chill out, which is a great thing since I usually feel rushed in other places.

Parking is sketchy, but the atmosphere is so laid-back that it's worth the hunt for a spot. It can get horribly busy though, so if possible EARLY is better than later!

Recommends
4.0
over a year ago

Great variety of teas and coffees; excellent food, be wary of evenings. – Tisane has evolved over the years: boho/hipster joint, upscale teahouse/eatery, gay mecca, martini bar. It retains features of all of these but can't be readily pigeonholed as any of them. The entrees are quite varied, uniformly delicious and moderately pricey. Drinks are reasonably priced. Service can be spotty, though regulars do get noticeably better service and iffy service seems to be confined to busy evenings. Most common server sin seems to be "slow to approach". Minor peeve: music tends to be overly loud.

Things to bear in mind about Tisane:

- The place tends to fill up fast in the evenings, especially Tu, Th, Fr, and Sa.

- The immediate parking lot is quite small and also tends to fill up. After 8.00 PM, parking for Tisane is allowed on the Wash Tub side of the parking lot; prior to this, you risk being towed. The parking lot of the set of stores across Farmington Avenue has designated parking spaces for Farmington Ave. businesses, including Tisane.

- While Tisane is anything but a "gay bar" in the old sense of the term, the surrounding area has some of the features of a gay village and Tisane does tend to draw many gay, lesbian and transgender customers. Specifically, Tuesday night is traditionally "Boys' Night" and the first Sunday of every month is traditionally a lesbian get-together, though neither occasion is a privte affair or even particularly exclusive. At other times, gay/lesbian/trans vibe is muted but seldom absent. Whether this is a pro, a con, or not an issue is for you to decide

Recommends
3.0
over a year ago

Great Idea, Was Better, Now just OK – Like another reviewer, I am a local and love independent coffee/tea houses, so I really want to love this place, but I just can't. I actually used to love it more until they made the menu more pedestrian. Gone are the days of the pu pu platters and strange fondues on the menu. Some of the good stuff remains, like the calamari, but in general it's degenerated into mostly run of the mill fare. The last time I went there I couldn't even find a decent wrap on the menu. I pine for the Tisane of the old days.

The martinis are still first rate and there's an extensive selection. My all time favorite is the Almond Joy martini, but many others are great too (like their purple haze). I have eaten here for breakfast, lunch, dinner and after dinner and it has mostly never failed to disappoint, but I agree with the others that the service is not always the best. I have never had a rude waitperson, though. Flighty and scattered, perhaps, but never rude. Still, where else can you find what is essentially a Starbucks/Teavana/Bistro/Martini Bar in your own neighborhood? The concept is awesome and there should be more establishments like this one around.

Doesn't Recommend
1.0
over a year ago

avoid on thursday nights/ poor service – poor service, we had extremely rude waiter. He was so annoying.

the location is so close to west hartford center so please do not waste your time and go to some other cafes or restaurants in west hartford center. Cafes over there will be way better than this cafe.

Needs to improve its service and whole service staff to compete with the other cafes or it is destined to lose customers more and more

Recommends
5.0
over a year ago

Had dinner with 6 friends and had a blast! Although on the loud side and fairly crowded, the ambiance was great for a Thursday night out. Very reasonable drink/food prices. The food could use a little kick in the spice section, but pretty decent and nice variety. This was a pleasant change from expensive dinners in the Center. Will definitely go back!

One suggestion - car pool as their parking lot is tiny.

Recommends
5.0
over a year ago

Tisane Tea & Coffee – The waiter was cute, courteous, and charming. The atmosphere was soft, relaxing, and comfortable. The food was to die for - I had the ahi tuna w/wasabi mashed potatoes and my friend had the chicken & polenta. It was DELICIOUS. Not enough room left for dessert after our blueberry/pommegranite smoothies. Very reasonable prices I thought considering the quality and quantity of food. Neither of us could finish our meals and we so wanted too because the food was so delicious. The wine menu was also very accomodating. I don't have any negative comments (excpet I wish the parking lot was larger). Go and enjoy!!!

Recommends
3.0
over a year ago

Wish it was better... – I would like to love Tisane. I'm a local and have a sweet spot for indepedent coffee- or tea-houses. However, it just doesn't measure up, in most ways. The good: the food is very good, their tea menu is extensive, and their alcoholic drinks are creative and tasty. The bad: the service is very spotty (we had an *extremely* rude waitress, not once but twice - and they were different people), the food is way over-priced (even for being very good), and they have few dessert selections. Overall: mediocre, at best. I've heard their Tuesday gay nights are lots of fun.

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Tisane Tea & Coffee Bar

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Best of Citysearch

Won for:
Date Spot (2006)
Outdoor Dining (2006)
Coffee Shop (2005)
Lunch Spot (2005)
Nominations Nominated for:
Martini (2007)
Brunch (2006)
Martini (2006)
Salad (2006)
Date Spot (2005)
Late-Night Dining (2005)
Martini (2005)
Outdoor Dining (2005)
Trendy Restaurant (2005)
Vegetarian Food (2005)
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