Cary >Shopping >
Clothing >Plato's Closet
241 Crossroads Blvd, Cary, NC | Directions 2751135.761187 -78.740893
This store is filthy and does not have a good selection of clothes. Most of them are very worn and dirty. There was a huge pile of clothes behind the counter and the whole store was a mess. I wish I would not have bought the groupon. Such a waste of money and time.
I went in there once before to sell clothes and didn't have a pleasant experience. I just recently went back and the whole atmosphere has changed. The management, customer service, and the store overall has improved tremendously. I would recommend to all of my friends.
Triangle Town Center Location – Not impressed AT ALL. I have sold hundreds of items on ebay and craigslist and maintained 100% due to my high quality standards. I've also dealt with high-end consignment stores in Denver and outside of DC. I'm very picky about what I sell.
I decided to try this route today and took in Tommy Hilfiger, The Limited, GAP and Ralph Lauren. All size Md/8s, some with tags still on. They didn't accept ANYTHING after an almost 45 minute wait time. During that long wait time, I walked around and was not impressed with their cramped, unorganized inventory. Everything is RUE, Forever 21 and Merino (Target's brand). The shoes showed a lot of wear and seemed dated. Their "trendy" spiel didn't reflect in the store's mdse. The atmosphere is dark, cramped and smelly. A teenage-like girl inspected my clothes and then the unfriendly, curt owner/manager poo-pooed the two items that the girl had initially selected, saying that my things did not fit their "trendy" atmosphere. (I'm taking that as a compliment!)
It was a completely different experience when I took my children's items to the Once Upon a Child store next to Plato's. Same concept, but brighter, more cheerful atmosphere and the people were much more pleasant to work with.
Unpleasant – While I imagine that it may be difficult to work here (and face constantly telling people that their clothes have been rejected -- no one likes to hear that), there's no excuse for the unfriendliness of the employees.
Additionally, I'm not convinced they really know what to look for beyond a select number of brands. This can be pretty limiting. For instance, I brought in a small bag filled with still-in-stock Urban Outfitters dresses (so ladies, if you're a medium there's some good stuff waiting for you should you want to comb through the mess that is this store) and I was surprised at how low the offer was (and even more so that some were refused). Of course, it's better than not recouping any money, but I will probably try my luck on ebay the next time I attempt a clothing purge.
Better training/acceptance policies, better staff attitudes, and a more organized, attractive store would be a vast improvement.
BEWARE OF ANN!!! – BEWARE....Don't bring your clothes in TRASH BAGS to this location....ANN will bite your head off for not knowing the RULES!!! You should know better, you should call ahead of time to see if they accept the clothes in a trash bag 1st...duh. Don't you normally call consignment shops to see what they will and will not accept clothes in?? Um....NO, who does that...who gives a SHIT what the clothes are in as long as they are clean. You might try an be high end, but you will never make it quite that high. ANN, you own a consignment shop, it's not that serious! Take a deep breath and maybe try and treat the people who are trying to help you NOT go out of business with a little respect for the fact that they have taken time out of their day to help YOU! For the little $$ you give us for the clothes that most of us work very hard to get and only want to help the less fortunate, it's def not worth the ATTITUDE YOU GAVE!
OVERRATED! – My 3 kids are ages 12.5 to 19... we couldn't find anything in this mess... it looks worse than a Goodwill store. As for selling your stuff there, total joke, as they snobbishly turn away 99.9% of good designer stuff then offer you pennies for what they keep. Not sure how they keep the place so packed, since from what I have read, seen, heard and experienced, they rarely buy much. Don't know if that's the case here, but when I lived in Florida some "consignment" stores were turning away folks because they were keeping the place stocked with stuff they bought at yard sales and sold back at their store... *shaking my head*
Doesnt live up to all the hype. – Everyone sees the commercials on television and it appears to be a place where you can make fast cash for clothes you no longer wear- but this is not the case. The adds say that they take brand name clothes in good condition- but they take themselves way too serious. They don't accept clothes in trash bags even though their whole store is trashed, overwhelmed with cheap and poorly made clothes. You have to pick up the clothes they don't take before they close or they throw them away. I took in three large hampers filled with clothes they said they would take including Hollister, Abercrombie and Ralph Lauren and they didn't take anything! They said that the clothes had to have been made in the past year (how do they even know when it was made)! They are less than helpful and the store has appeared trashed every time I have gone in there. You have to search through every single item of clothing because it is not organized in anyway. I always find myself getting frustrated and leaving before finding anything I like because of the crampt and overwhelming atmosphere. I would recommend just donating your clothes to Good Will rather than even trying to sell them to Platos- you will just get frustrated.
horrible – I've sold here before....they rarely take the things I'd expect (i.e. designer jeans, etc.)....i've gone in & been told they don't take clothes in trash bags & of course mine was in a white bag....they proceeded to tell me I could go to a store and maybe get another bag (as long as it didn't come from anyone near that store)...then another time I brought clothes in a cloth bag to accommodate their non-trash bag policy....I was then told that I couldn't leave them to be looked at unless i could pick them up by closing (pretty much I was going to have to hang around for how ever many hours it was going to take to look through everyones items before mine)...yeah righhhhtttt. I thought the point was to buy your clothes, but it seems like they are just trying to make it impossible to even get your items looked at.
Not Worth the Time – Sure, you hear a lot of things about Plato's Closet. But no one tells you that it's all a waste of time. I went to Plato's Closet after doing "research" on what items they said they'd guarantee they'd take. So, I had two bags of Levi, L.E.I, Mudd, Charlotte Russe, Forever 21, GLO, etc. etc. and dropped it all off. Firstly, they told me they would call me when they were finished looking through it all [I had given them the items around 6:30pm]. Two hours later, I still didn't receive a call so I went by myself. Found out they were finished.... but barely any items were taken. Not even the items they said they'd take, 100% [aka. women's shorts]. Not only did I waste my gas driving to and from, I wasted the effort. I was better off at a yard sale or even Goodwill.
Don't bother selling your clothes to them. They won't take it, not even if it's brand new or a gurantee buy.
Not worth the gas! – I took 2 huge bags of clothing into Platos Closet, pretty much all American Eagle, Gap, Hollister, Banana Republic and such. Some of the items still had tags. They said it would take them 2 hours to look through the things and they would call me when finished. About 2 hours later, they said that I could come back and get my quote. They did not even take one item. Dont waste your time dropping of your clothes. You are better off going to goodwill.
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