220 S 16th St, Philadelphia, PA | Directions 1910239.949084 -75.167862
Monday 09:00 AM - 10:00 PM
Tuesday 09:00 AM - 10:00 PM
Wednesday 09:00 AM - 10:00 PM
Thursday 09:00 AM - 10:00 PM
Friday 09:00 AM - 10:00 PM
Saturday 09:00 AM - 10:00 PM
Sunday 09:00 AM - 10:00 PM
Neighborhoods: Center City, Rittenhouse Square
Very Bland Food – Me and my boyfriend went to this restaurant during the last restaurant week. we love italian food though there are tons of great italian places in the city we thought lets give it a try. the staff was very friendly and attentive. When our appetizers they were good. I got the grilled calamari and it was very similar to Spasso's which is another ne of our favorite italian places here. My boyfriend got the escargot and he said it was pretty good but not spectacular. We were excited thinking we found another great place to eat, thinking that our entrees would be great! When our entrees came and we tasted them we were so disappointed. they were incredibly bland. i got the Zuppa Di Pesce in a white wine garlic sauce and i could not taste white wine and i could not taste any garlic. i can't taste garlic in italian food??? also the seafood was WAY over cooked and very very tough. i can't remember what my boyfriend got now but he was not happy with it and complained out it being flavorless. i have to say we will not be going here again when there are so many better places. if you are thinking about going here you should try Spasso!
INEXCUSSABLE RUDENESS – This is the first time I have a ever posted a review and unfortunately it has to be a negative one. A group of friends and I had a reservation for dinner for my baclorette party. Every thing was great and everybody was having a great time when the chef came over. He came to our table and inquired on how our food was, everybody responded that it was delicious. He then advised us to keep down our voices as people had complained about us. He even went as far to say that it was nice establishment as if to infer that we did not know how to conduct ourselves.
The problem with this was that we were not being too loud and it isn't that nice of a place.
If we had been too loud it he could have handled it better or more discreeetly. It was incredably uncomfortable and we left right away. But not before paying a 20% gratuity that was automatically added to the bill. It was very frustrating to not be able to express our discomfort either monetarily or throught the staff.
I felt terrible about this incident and even started second guessing myself that perhaps we had somehow been out of line until I read all the negative reviews on this site all of which mentioned rudeness as the main reason for their distress.
I will not be back here ever again, and there are plenty of delicious and gracious italian byob's in the city.
GREAT HOME COOKED ITALIAN NEAR THE SQUARE – MY WIFE AND I DINE AT BELLINI GRILL 40 TO 50 TIMES OVER THE PAST YEAR. THE SPECIALS ARE ALWAYS FRESH AND NOT OVER PRICED. I DO NOT UNDERSTAND ALL THE NEGATIVE REVIEWS. THE SAME FRIENDLY SERVERS HAVE BEEN THEIR FOR A LONG TIME AND JIMMY ALWAYS WALKS AROUND TALKING MORE TO THE NEW CUSTOMERS AND THE REGULARS. THE HOMEADE PASTA DISHES REMIND ME OF MY GRANDMOTHER ROLLING HER OWN DOUGH. ANOTHER BIG PLUS IS IT IS A BYOB. THE FRESH HOMEMADE DESSERTS ARE GREAT FOR AFTER THE THEATER.
Great Experience!! – LOVED the Bellini Grill. My sister came in town to visit, and I wanted to give her a taste of the Philly BYO scene, so I decided on Bellini. GREAT decision! The atmosphere was very casual, the food was fresh, and the waitress was fabulous. There were three of us and three bottles of wine (which would really p-ed off some restaurants/ servers), and we were served our food and had our wine opened promtly and with a smile! It was a great experience. Obnoxious clearly under-age group of kids near us though. Only other complaint - My sisters shrimp (fra diavlo) was slightly rubbery and overcooked.
This Restaurant Doesn't Deserve ANY stars! – I discovered this restaurant through City Paper. It had very favorable reviews so my boyfriend and I decided to give it a try. This was one of the biggest dinning mistakes we have ever made. Not only was the restaurant decor COMPLETELY different than the website pictures (it was in a very cramped space), my beau and I were very uncomfortable from the stares we receieved from the other patrons and the staff. I decided that this may have been because we are African-American (but after reading these others reviews, maybe it wasn't...but I'm sure our skin color did play a major part). The manager of the Bellini seemed to be very friendly to the other diners. However, when approaching my boyfriend and I at the door, he looked confused and told us that we wouldn't be able to get seating because the restaurant was booked for the night (FYI: we watched walk-ins be seated). He almost fainted when we told him that we had reservations. He then asked us how we HEARD about the restaurant. When I responded "City Paper" he made a face and walked away. My boyfriend and I stood for nearly a half hour and waited to be seated even though we had reservations and had arrived on time. During this half hour, we watched others with reservations AFTER OURS get seated and we watched walk-ins get seated. The servers looked annoyed by our presence and the manager walked by us several times without glancing at us, apologizing for not seating us, or even explaining why he didn't seat us. After being fed-up, embarrassed and frustrated for paying for garage parking, we left.
Not once did I hear the manager ask anyone ELSE how they had heard of the restaurant.
I do not recommend this restaurant to anyone and I was very dissapointed at my experience.
Large Parties Not Welcome! – I often frequent Philadelphia restaurants with large parties. I made a reservation 1 month in advance for a party of 12 adults. I was sure to ask if large parties were welcome and if they could be accomodated comfortably. I was assured that large parties were welcome and I even helped by choosing a limited menu as to not overwhelm the staff.
After arriving on time for our reservation, we were made to wait for 1 hour in front of the bathrooms while other patrons were seated. The staff was extremely rude and acted as if our large party was an inconvenience. We waited quietly and patiently for an hour (in front of the bathrooms) until we were UNgraciously seated at a table that did not seat us comfortably and encroached on other guests.
As soon as we were seated, we were told that we could not make any noise. We hadn't even had a chance to relax yet and we were already being told "the rules" of the restaurant. Throughout the meal, the servers were rude and unfriendly. At no time were we made comfortable and were never allowed to enjoy ourselves.
Large parties watch out! There are a number of other Italian BYO Italian restaurants in the city that are wonderful who go above and beyond to please their customers... especially when they dine in large groups!
Absolutely horrible! – I went there on the first night of Restaurant Week. I wish I had checked these reviews earlier, because all of the bad stuff about this place WAS TRUE!! The decor sucked. We waited a very long time for our salad, then the appetizers. When we said something to the waiter he said, "It's not my fault. bla bla bla I hope this doesn't affect my tip." Yes, really. We got our entre BEFORE our appetizer. They came out a little after the entre, so there was not a lot of room on the table. My pasta was a bit chewy and under cooked. Later, I ordered the chocolate mousse for dessert. I asked them to put it in a To Go box, but bring a fork so that I can taste it. They bring it out MELTED!! We spoke to the waiter to tell him that that was unacceptable and he told us, "That's how it looks when its melted." How does it melt from the kitchen to the table and why would I or anyone else want to accept and pay for a melted dessert? Does that make sense? Then we ask for the bill, which included 20% gratuity. There were only 4 people in our party and no where on the menu or any other printed materials did we see that we would automatically be charged the gratuity, which is not right. He tells us that everyone is being charged the 20% and starts pulling out receipts because he thought we were accusing him of lying. We asked that a bill be reprinted without the gratuity, (doesn't hurt to try).
The whole point of Restaurant Week is to introduce your restaurant to people who have never been there or who would normally overlook it, in hopes that they would enjoy, come back, and tell their friends. In this case, I am telling EVERYONE how poor the service is and how horrible that place is. The people who gave it bad reviews are not lying nor are these isolated incidents. It seems to occur pretty frequently. Why take the chance if you are spending $60+ for dinner. Go somewhere with a proven record for good food and great service, because this joint isn't it!
Great food, good service – We have been regular customers since Bellini Grill opened. The home made pasta keeps me coming back. The seafood is excellent as well as all the Italian specialties.
The owner knows us when we come and stops by to say hello. Very friendly place, great food at reasonable prices.
Worst restaurant in Philly – I very rarely write reviews because I feel that sometimes restaurants deserve a second chance. Well this place got a second chance (not by choice) and it was worse than even the first.
1. most rude service anywhere in philly; they treat you like they don't want you to come back - verbal incidents, long time until food arrived, you name it
2. food is a 2 out of 10
3. ambience is a 3 out of 10
I could go on about the details, but basically: Don't eat here and I hope if enough people don't they close down, because almost everyone I know who has eaten here has been treated extremely poorly and served poor food.
Great food, Service not up to par – My husband and I stopped here for dinner one night on a visit to Philadelphia. We thought the food was very good; the gnocchi (me) and pasta (my husband) were both cooked nicely, and the sauces were flavorful. The green salad was somewhat boring, but nicely executed. Even the bread was pretty good. I docked this place 2 stars for two reasons: first, the waitstaff stood around complaining about some customers who had just left, right out in the open, right where everyone could see & hear them. People, please: save this for the breakroom or the kitchen, I don't want to hear you complain about other customers while I'm eating. Second, the food came a lot faster than we would have liked, making the experience feel rushed. Considering the style of restaurant, price points, and the fact that there were empty tables, they should not have been rushing to get people out the door. Improve the service & train the waitstaff in basic manners, and this will be a great place to eat Italian.
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