16077 N. Frederick Ave., Derwood, MD | Directions 2085539.119400 -77.170181
Time – Thanks for taking the time to thoroughly explain all the issues with my vehicle the other day. I really appreciate it.. great customer service! I will definitely be back and will refer your shop to friends, co workers and @ church. Thanks again.
Owner Stages Positive Reviews – It appears the owner of this facility has staged reviews on Citysearch. 38 nearly identical 5-star reviews over a 5 month period for a small auto mechanic. I could give away the cure for cancer and not get that kind of feedback.
Many of the “reviewers” of this Midas have posted similar reviews of the same businesses (such as Around The Clock Plumbing and Snell Plumbing & Heating) indicating that these were likely posted by a third-party such as Reputation Defender.
Long-story short, this business does not act ethically. In my negative experiences, the owner does not have time for customers that experience issues with the work performed and instructs managers to refuse refunds. There are recent Better Business Bureau complaints against this place, one of which the business did not even bother to respond to. Prospective customers should also check with the Montgomery County Office of Consumer Protection which also has complaints filed against this business and other Midas locations such as Bethesda which are also owned by the same franchisee.
I come here often and they honor the lifetime warranty on my brakes every time. Without a question..
Awesome!!! – King Farm Midas is awesome!!! I came in at night while they were about to close, and they still took me in for an oil change and tire rotation. Thanks.
Place to Go – Had to get my brake pads replaced, so I came here because a friend recommended it, and he was right. This is definitely the place to go. Quick service and great work. Can't beat it.
State inspection was done and completed without any additional repairs needed. Thanks for all your help.
Lifetime warranty on brake pads – Other than the great service and people, the lifetime warranty on brake pads keeps my wife and I coming back. Keep up the good work!
Earned my business for life. – I come here for most of my routine maintenance, when I am unable to do it myself. They are fast, clean, and very honest! These guys have earned my business for life.
Very Helpful – I wanted to know about shop fee's in advance and they were very helpful and informational. Plus, it parts that I didn't understand, they took the time to explain to me in detail. Thanks.
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