Pizza >Victorio's Ristorante
10901 Victory Blvd., North Hollywood, CA | Directions 9160634.186688 -118.368128
Neighborhoods: North Hollywood, South Valley
I belong to the GOIIA and we meet at Victorios twice a month. The food is incredible, the service is outstanding, the room is great. Thanks Victorio, Paulie V
Never Again!!!!! – The good thing that i can say about this restaurant is that the girl who took my delivery order was very helpful and very nice. The delivery guy was great too. The problem for me was that the food was AWFUL, SIMPLY AWFUL. This entire meal was inedible! Really!!! I was so disappointed! I've had their pizza before and it was decent, but tonight was my first time ordering anything other than pizza. BIG $60 MISTAKE! I ordered the spinach tortellini with lemon herb sauce; sauce was watery with some chopped garlic and a oily green hue; one of the six tortellini's was empty, the pasta was sort of hard and chewy, I detected very little flavour at all....now on to the chicken Marsala, omg yuck! I could have gotten drunk from the Marsala, isn't that supposed to be cooked down? The chicken was tender, yet hard to chew, and again, this dish had no flavour except for the alcohol fumes from the Marsala. I recooked it and ended up adding a puntanessca sauce from trader joes to mask the Marsala and give it some kind of taste. It was better, but not what i wanted, not to mention, i ordered so that i wouldn't have to cook. So I ended up spending loads of money and still I had to cook! Another failure was Mario's special sandwich, nothing to write home about, bland and boring! The rigatoni with olive oil and anchovies was barely edible and the tiramisu was a 4 out of 10. I feel like i ripped up three 20 dollar bills tonight for no reason, I hate when that happens! Sorry for the bad review, but I cannot believe that this restaurant is in business based on my meal tonight. One star because it is required to post a review, otherwise i'd give 'em -3.
Incredible Service – Our service was great and the waiter was adorable. Ambiance was romantic and definitely recommended. For the music,,,I would recommend jazz or house and the people were cool. Portions were good
get prepared for a lecture from their delivery people – while victorio's has good pizza (delivered pasta is not great), there's something to be said for MANNERS from thier delivery staff. as i write this, that something is not very good.
we became regular customers of victorio's earlier this year, having been pleased to find a local business with good pizza. out of ten orders, two of them were messed up. one of them, the pasta that came was cold and overdone. the second one, part of the order was left behind. in neither instance did we make a big deal out of it or demand our money back for the cold and inedible pasta. in an effort to be accommodating with the omitted item, we simply told them to bring the paid for but not delivered part of the order the next time we ordered from them. we did NOT chew them out or tell them that they needed to be sure not to ever do it again.
in return for trying to be decent human beings about the whole thing, tonight, when i tried to order a pizza, i got a ROYAL chewing out by the person taking delivery orders because the last delivery person screwed up punching in the gate code (NO other delivery we received in the same time period had any problems with the gate) and we didn't hear the phone ring from the call they claimed they made trying to get us to let them in. so tonight, i was told in no uncertain terms that they just couldn't be wasting time like that, and they had other deliveries to make, so WE needed to make sure the gate was working. this was AFTER being put on hold TWICE before my order was even taken.
after being chewed out like this, i told the person who answered the phone that i had changed my mind and not to bother.
trade needs to be earned. we are NOT responsible for building maintenance, nor are we responsible for the fact that a delivery person could not figure out how to make a simple gate code work that every other delivery person has had no trouble with.
apparently victorio's has enough customers that they don't care when they lose one. money is too hard to come by, especially these days, and i am certainly not going to continue to patronize a business who expects me to beg them to let me spend my money there. when i told the person on the phone i had changed my mind, he could not hang up on me fast enough.
there's no pizza on the planet that is good enough to put up with that kind of abuse. the only reason they have even gotten one star is because this website requires it.
Awesome Food – Victorio’s has such great food. The pizza and the pasta are really fresh and made to perfection. I eat here way to often but love it.
Best Italian in NoHo!! – Best italian in Noho - everyone is very nice and the service is great!
Highly recommended ! – Great food, friendly people, and the menu is really reasonably priced. This is the best pizza I've had since I left NY!
Fresh Pasta! – Among those who've eaten at a real Italian table, or frequented old-style New York italian kitchens where pasta is still made fresh, this place is a valley gem! Fresh pasta. All the pasta is fresh. I heard of this place from a friend, and wondered if it could be true. A few places around town have fresh fettucine or ravioli while the rest of the menu is from dry goods. My first look at Victorio's was from the kitchen side. There on the counter is a pasta cutter, not pushed off to the side for special occasions, but out in the middle with flour on it from immediate use. I asked a member of the family and, indeed, ALL their pastas are fresh. I see everyone else comes there for the pizza. Me i go for the pasta. Nice flavorful sauces. And a family feel to to the service which feels very small town and east coast at the same time. I still wish they had papperdelle which is my favorite, and carbonara. But as seasoned freshmakers, Victorio's staff are not averse to a little creative ordering. I stamp this place a winner. Don't be fooled. It's been there since 1964, so the strip of stores has grown up around it.
BURBANK location! – I never knew there was a Victorio's in Noho.. but I go to the one in Burbank all the time. They're really friendly and always have sportsgames playing. I LOVE their pasta and salads! They have a really casual atmosphere so I feel comfortable grabbing a quick bite here :)
Worst... Customer Service.... Ever!!! – Don't do it! They mess up your order and pretend that you are the one with a problem. "Call me back tomorrow"?!? WTF is that?
and an employee making a mistake... we topped the pizza wrong and his day. We've all had those days, huh!? Our family takes pride in our excellent customer service since 1964. We've seen many families grow in our restaurant, and our intentions are to keep all of you happy and healthy with good food. We have spoken to our unsatisfied customer, and we have come to agreement that an employee making a mistake can make your day bad. However, that's no reason to smear our good reputation that we've worked so hard for the last 45 years to build.
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