Houston >Food & Dining >
Catering >Kim Son Restaurant
2001 Jefferson St, Houston, TX | Directions 7700329.745740 -95.360664
Neighborhoods: Downtown, Central
Place has the best general tso's chicken. Service was also great too!!
Extremely Bad Service – Service seems to be worse every time we have gone there. Today a table of six ordered and only three got their meal. We tried to get their attention and complained several times. After the three finished eating did the waiter notice and say "oh your food is coming". We ask that the missing meals not be delivered, we were in a hurry, and we expected not to pay for them. Just before we got up they delivered the missing meals and said we had to pay for everything. After my first complaint to our waiter, we never saw him again. They kept rotating staff so we couldn’t get any consistent answers. Ordered of the lunch menu – that was a mistake. Food served is vastly inferior to ordering off the full menu. Rice with soy sauce on it is not fried rice. One person ordered the chicken and vegetables. She counted the chicken bits when it arrived. There were only seven.
I think they are getting so big they no longer care about service or quality of food.
Only go there if you don’t care how you are served or what you are served.
Horrible – Terrible pseudo- Chinese/Vietnamese food. Salt and pepper squid consisted of only tail bits coated in heavy batter, i.e mostly batter. Food quality on par with local Chinese take-out. Vietnamese food is a joke - lacking in fresh herbs and flavor, and portion size tiny for the exhorbitant price charged. In short, avoid at all cost as this is a very poor value for quality restaurant with sub-par food.
Manager issue – We have been to this place many times and it seems to have gradually gone down hill on the taste of the food. We used to go to the one on Westheimer a few years back as well. However, I cannot stomach to go back after what I saw the last time! We were sitting at a table where we had a view o the kitchen as the staff went in & out and actually saw a manager drop an eggroll on THE GROUND and pick it up & put it back on the plate!!!! Now, I've worked in restaurants & this kind of thing probably happens more than we know but I have never done this nor have I witnessed this before! DISGUSTING! Will never return.
Consistently good... – This is one of those places where you know you can't go wrong, so it's a great place to take friends who drive in from the suburbs that might be put off by going to one of the many "mom and pop" Vietnamese joints that are a little "rough around the edges". The atmosphere is great, the building is very nice, extensive menu, and the food and service have always been great every time I've been. Take your grandparents here with no fear of scaring them. ;)
vietnames cuisine – i doubt that there are many people here for any substantial time who have not eaten at this place. and i've never heard anything negative about the service, quality or menu selection at this location. Vietnamese cuisine, they started out years ago in a small lease space in an old strip center nearby. I've been there many, many times over the years and the food and service are consistantly good. They also have a bar and I'm told it attracts late - night Francophiles. The food is consistantly served up fresh during dinner. Prices are reasonable and portions are generous. Good lunchtime choices are the soup and noodle dishes.
You gotta try it! – I have been hearing great things about Kim Son for years so I figured I'd try it. We started with the Vietnamese egg rolls, which weren't my thing. As mainly a vegetarian, I could not catch onto the pork inside. We got the General Tso Chicken, which is what we get pretty much everywhere; impeccable. Great crispy outside, very good sauce flavor. The fried rice was the same as any other non-Hibachi restaurant. I really enjoyed the white chocolate shell passion fruit dessert, it was amazing. The prices were also great, great parking too!
FILTHY!! – I haven't been here since last year, wanted to see if their food and services are improving. We end up going to Kim Son in Bellaire and left with a big disappointment. The buffet was horrible, food was cold, left over from previous days, less items on the buffet, the raw meet for Lau (hotpot soup) are stink to rottenn. This place is filthy and no wonder not many people eat here. Worst of all, the waiters are GREEDY, they charged extra money on my credit card for more TIPS and they end up getting 33% of tips...ridiculious! I would not recommend anyone go here.
On and off service, but the food is always to die for. – I used to eat her probably 5 times a week with my friends until they discontinued our favourite combo. That's been a couple years ago. So, since then, I eat here maybe 4 or 5 times a year. Regardless of what I've ever ordered here, though, the food is unbeatable! There's a wonderful waitress who works over in the former smoking section, who always used to take care of us (in the 5.95 combo days), who, after not seeing her in easily 1.5 years, came up to me the other day, recognized me, called me by name, and asked about some things from my life. It's always nice to have a server like that. If they still had the combo I loved, I can guarantee you I'd be there just as often as before. But, until they do, what I do order is still wonderful. My favourites are their pho, spring rolls, egg rolls, orange chicken (BEST you'll ever have), of course, the general tso's, combo fried rice, and their hot tea is quite good. Service, aside from the lady who used to wait on me and still works there, can be very hit-or-miss. The main problem is condescention... if you can get past that, good for you, coz the food is absolutely worth it! Prices can be a little high, but MAN is it some GREAT food!
Outstanding food and service – Dropped in just prior to an Astro's game for a snack, and we were amazed at the variety on the menu. Ended up with the lettuce wrap and the beef fajitas looked too interesting to pass up. The waiter was very helpful, attentive and courteous. The resturant was clean and very comfortable. The food arrived in less than 5 minutes, and both dishes were presented very well and tasted great. We certainly will be going back as soon as we get back into Houston.
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