Friant >Food & Dining > Dam Diner
17304 N Friant Rd, Friant, CA | Directions 9362636.984631 -119.714989
Dam Pretty Place – Frian't Dam Diner is one cools locals kinda place. If your from the big city your going to feel awkward when everybody turns to 'stare' at you when you arrive. They are not staring, in fact they turn to see which of their friends you are. If your not, you will be soon as this is one Dam friendly place. Hey photographers, grab your camera and come 'round sunset, Dam pretty too. Check it out here:
THE DAM DINER IN FRIANT..THE BEST FOOD IN TOWN. THAT IS A FACT. THEY HAVE THE BEST SERVERS, THE BEST FOOD, AND THE BEST VALUE FOR YOUR DOLLAR. THE LAST COMMENT REGARDING A FLY IN SYRUP WAS TOTALLY BOGUS. iF THAT DID HAPPEN, I AM SURE THE DINER OFFERED YOU AT LEAST 50%OFF. WHAT MORE WOULD YOU EXPECT. iN REGARDS TO SOMEONE COMING OUT OF THE KITCHEN TO HELP YOU, HOW MANY RESTAURANTS CAN YOU GO TO AND ACTUALLY TALK TO THE OWNER. i AM SURE THE SERVER HANDLED THE SITUATION PERFECTLY. YOUR LOSS FOR NOT GOING THERE AGAIN.
TRY THE PHILLY CHEESESTEAKS, THE BEST ANYWHERE.
Fly on our Pancakes – I have never had reason to complain until now.
My wife had ordered an omelet and a pancake. When pouring the syrup onto the pancake a dead fly shot right out of the spout and landed squarely in the middle of that pancake. Obviously, she was done eating at that point. As we all were
This, as you can imagine was pretty Dam (to use a pun) startling as we (myself, wife and two young children) were all eating at the time and saw this happen. I have to say we all lost our appetite immediately.
When the subject was quietly brought up to our server she said sorry very apologetically.
When it came time to pay our bill however there was no attempt on the restaurants part to make a bad situation right. The very least you could have done was come out of the back and apologize to us in person rather than shouldering that situation on one of your young servers.
If this had happened to YOU in ANY restaurant would you personally expect to pay for that meal? I seriously doubt it. The fact of the matter is this: When a person goes to a restaurant they are paying for a product to be delivered to them, if the product isnt delivered then they should not have to pay. We certainly did not intend to have a fly presented upon a pancake for our meal and the fact that you showed minimal consideration for this is pretty darned disturbing. Good business isnt just about making a profit ONCE on everyone that walks into your door but rather creating long lasting relationships with your consumer base that results in return business and positive word of mouth advertisingtoo bad you missed this.
I doubt we will ever come to your restaurant again, which is very unfortunate as we enjoy your food, your wonderful staff and the area. Accidents happen, but when the opportunity arises to right a wrong, that is where you find out the true character of a business or in this case an individual.
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