Austin >Gifts & Novelties > The Pink Tulip Invitations & Stationery
1612 West 5th Street, Austin, TX | Directions 7870330.274341 -97.764023
Neighborhoods: Old West Austin
Best in Town – I have had an excellent experience using Lauren at the Pink Tulip. From the moment I walked in to the day of the celebration - she has been amazing. Lauren was able to customize one - of - a kind inviations while making them reasonably priced as well. Lauren then went over the top and also coordinated the napkins, welcome bag details, and even special tags for our favors. Lauren was hands down the best vendor we worked with, and if it weren't for her wealth of knowledge in the industry, we wouldn't have had flowers or photography!
They will bend over backwards for you every step of the way – Pink Tulip was wonderful to work with. I worked directly with Adrienne, one-on-one, and we created beautiful, customized, one-of-a-kind wedding invitations that all of my guests were raving about. Since we were having a destination wedding in Austin, although I am from there as well, we wanted our invitations to be comprehensive packets – including the accommodations where we had our room block, our website information, differently colored and designed inserts for our western-themed Rehearsal Dinner for the appropriate people, and the RSVP card and envelope. I only wanted to do 1 mass mailing after the Save-the-Dates, and The Pink Tulip and Adrienne ensured that I got exactly what I wanted for a terrific price.
However, I didn’t just stop using The Pink Tulip after our invitations. Adrienne designed and made our Welcome Bags, she made an incredible and custom-map of Austin that we included in our Welcome Bags (highlighting my husband’s and my favorite locations, recommendations, and wedding-weekend locations), and she did our custom-made table name cards. Everything that she worked on for us was done with plenty of time to spare, and any time I had any issues or something unexpected came up (like me accidentally ordering 25 fewer invitations than I had thought) she went the extra mile to help me get the rest of the way there.
Anyway, if design is important to you, which it certainly is to me as a part-time web designer, then The Pink Tulip is the way to have control over your end product without doing any of the design work. I know some people might say they're expensive, but we got a discount with them through a partnership they have with our wedding venue, and since we grouped our wedding invitations with our Rehearsal Dinner invitations, we saved money. Like I said, I have high standards for design, and this is the best price I could find for the quality. What’s more, Adrienne nailed most of the designs on the first round of proofs, which made getting things out extremely efficient. I’d highly recommend The Pink Tulip based on my wedding experience with them alone – they’re terrific, local, very one-on-one, dependable, and reliable. More like friends now after the whole process than merely vendors.
came through for me big time – I had major problems with another vendor in town right before my wedding in January 2008 and The Pink Tulip jumped right in and helped me get everything I needed done, and very quickly at that. I recommend them to all my friends.
Best customer service, high quality product, attention to detail – I planned my wedding in three months and was in a hurry to order and send invitations out. I remembered Pink Tulip from a bridal show that I attended. I called and made an appointment with Lauren. I went to the appointment without my fiance or best friend. However Lauren had many helpful suggestions, including custom designing an invitation. She helped me choose a style that fit the theme of my wedding. She also helped me write the invitations and answered questions about etiquette. She placed a rush order on my invitations and even printed the addresses on the envelopes from an excel file that I created. This saved me a huge amount of time and worry. I feel very satisfied with the way she handled my business. It was like having my own personal wedding planner and etiquette coach. The personal service and attention to detail will make me come back for Christmas cards and birthday invitations, as well as refer all of my friends and family.
best out and beautiful selections – Very good customer service. There very helpful in what my friend needed. they did the wedding invititations,menus and everything they needed. They were all beautiful. The best I have seen out there.
Horrible customer service and prices are too high! – I went to The Pink Tulip first and the customer was horrible when we first walked in the door. We were pushed aside and not even given any attention. When we finally did we were given some pricing for a custom invitaion and it seemed really high. We were not given any explantion of why it was so expensive and were just given a ugly look when we questioned the price. We were also given price for calligraphy that seemed really high. We ended up getting out invitations somewhere else that were the same as the ones we picked out at Pink Tulip and they were half the price. I also found out they use the same calligraphy and the price was also half of that at the other store. Watch out for The Pink Tulip, they are rude and are just about the dollar.
Beautiful Invitations – We used The Pink Tulip for my daughters wedding invitations, save the date magnets, programs, etc. Everything was gorgeous and people are still raving about pretty everything was. The service was great. I would reccomend The Pink Tulip with out a doubt!
A bad choice – The Pink Tulip was our first choice for my daughter's wedding invitations. At first, they seemed to be customer friendly so we confirmed selections and prices and then paid 50% down understanding that nothing would be ordered until we approved the proofs. Within days we had multiple calls about significant changes. After the third conversation, about major changes that we had not confirmed and were not happy with, I said we were not happy with the proof and would therefore not continue to do business with The Pink Tulip. The communication to me after that only confirmed that we had made a wise decision to not place an invitation order with this company because they were clearly more concerned about money and not customer service. We were pleased to find out that there are other businesses that do very much care about the customer being very satisfied.
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