Doctors >Premier Medical Group
2147 Wilma Rudolph Blvd, Clarksville, TN | Directions 3704036.564474 -87.310672
Mon. - Fri. 8am - 8pm;Sat. 8am - 6pm;Sun. 1pm - 5pm
MISDIAGNOSED/POOR STAFF/COMMUNICATION PROBLEMS – Wait time for my appointment up to an hour at times. After diagnosed with a health problem (which I was told required surgery), the nurse for my doctor was incredibly rude and wouldn't allow me access to speak or make an appointment with my Doctor to further discuss my diagnosis. She even got into a yelling argument with me over the phone. They wanted to pass me along to a specialist and refused to do any tests in the mean time (while I was waiting for my appointment with my specialist). Had the Dr. run these tests, I could've saved time with my specialist. Come to find out, I was MISDIAGNOSED in the first place. I can tell you there is a HUGE problem with communication between staff. The people in medical records were horribly rude as well - on the phone and in person. I went as far as to fill out a survey expressing my problems with premier med and received a call from their office administrator, who clearly didn't listen to me whatsoever and "solved" a problem I didn't even ask to be solved. It was also clear she didn't understand my concerns as a patient there. She told me she would "investigate" the problems - also clearly BS. Their Pediatric clinic has a long wait time sometimes, but I've had a MUCH better experience with them then the general practitioners on Wilma Rudolph and the medical records office.
ROBBERY – I took my daughter in for a sports physical and two shots for school mid August 2011. I have BCBS insurance. Got a bill for $585. I called the health dept. and the shots there would have costs me $27 and sports physical at walgreens $ 35. They are now turning me over to collection agency, but I am not paying this rip-off company, I will just go to small claims court
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