Portland >Beauty >
Tanning >Tan Rio
11170 SW Barnes Rd, Portland, OR | Directions 9722545.516233 -122.791794
Neighborhoods: Cedar Hills - Cedar Mill
Tan Rio ---SCAMMERS – Paid way too much money for a package as it was and then ownership changed. After it changed my package got downgraded and eventually "lost" Biggest scammers ever! What ever happened to the customer is always right? SCAMMERS!!!!!!!!!
Buyer BEWARE!! – I caution anyone who's looking for a local tanning bed and is considering purchasing a tanning 'package' from Tan Rio. Several months ago I had purchased a 4-month 'stop-n-start' package from Tan Rio's Sherwood location. We used the package for a month and then put it on pause while we took our vacation. A week after returning from our trip we went back to Tan Rio to start up our package again and noticed that the store had been emptied out. While trying to contact Tan Rio to investigate, we found that several of their contact phone numbers for other locations were either disconnected or had messages telling of a similar fate of that of the Sherwood store. When we finally got ahold of the owner, she was not at all accommodating to our situation. Our position was that we had paid $149 for a 4-month, 2-person tanning package and only received one month of service. We wanted a refund of the remainder of our 4-month package ($111.75) so that we could take our business to one of the 3 or 4 other local Sherwood businesses that providing tanning services. Her position was that the store was a franchise and was not corporate owned, that the store collected our money and she didn't see a dime of it so there was no money to be refunded. As a customer, all I see is the large "Tan Rio" sign on the building--whether it's a franchise or a corporate owned store is not a concern of mine. In the end, the offer she made us was that we could use the remainder of our package at any of her corporate owned stores. The problem with that is (aside from discerning which of her few stores are corporate owned and which are franchises) is that tanning is a service of convenience. Their closest alternative store would require us to make a 2-hour round trip drive in traffic after work every other day for 3 months. If you have an alternative in your neighborhood, I'd recommend it. Also, DON'T BUY GIFT CERTIFICATES! Can't use them at any store--just corporate.
Loved it! – Young hip atmosphere! The sales staff knows how to sell and I give them props for that, but when I said no they left me alone unlike many other salons...They realize the value of building relationships with clients before pushing the sale. The place was spotless, beds flawless and the staff very friendly and talkative! Having been clients of other tanning Salons such as Club Tan, its nice to have finally found a salon that is more than just high pressure sales. GREAT JOB TAN RIO!
Worst service ever – Tan Rio- Pearl Location...Where do I begin? They hound you with fake niceness until you fork over the big bucks for a package, then everything changes. They seem to have technical difficulties nearly every time I go and blame it on "corporate". One particular gentleman is so rude and always short on the phone. Take your money somewhere else!
Best tan I have ever had. Great customer service. Very friendly – I have taned at the Gresham location for three years now and would recomend them to anyone! They have the Mystic Tan. They allso have four styles of beds three of them are high preshure!
HORRIBLE SERVICE>>>>RIP OFF!!!! – OMIGOD this place is ridiculous! They dont have set packages so they try and screw you everytime you go in quoting different prices. The ladies at the front desk think they are "all that" and really they are working at a damn tanning salon. LADIES...get some damn personalities. No wonder there was no one in there the three times I went there. The owner guy Geoff i think his name is...he is a jerk too! They dont care about customer service...they just want to screw you, and take your mula! I have had the best experiences ever at PACIFIC BEACH TAN (on appleway in beaverton) and also Wolf System in beaverton town square! Check them both out...but the best beds and spray tan in town are at the PBT on apple way. Everyone that works there are sweethearts ;)
Editorial Review by Citysearch Editors – One-of-nine locations offers high performance and high pressure tanning beds that provide 15-30 minute sessions; UV-free Mystic tanning booths available.
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