Day Spas >Spa At Providence Place
130 Providence Pl, Providence, RI | Directions 0290341.827700 -71.418680
Neighborhoods: Smith Hill
Not Recommended Any More – I used to be a regular customer of PP Spa, but no longer. Two days before my wedding I had a horrible experience when I brought my bridesmaids there for a scheduled appointment. We were running a few minutes late and I called explaining the situation. My priest ran over with the rehearsal. We didn't go to dinner after the rehearsal - we went straight to the spa. Anyway, they charged me full price for 1/2 the service. One girl tried to work with me in reducing the rate, but another woman flat out refused. I was told the manager would be there the next day when I had my scheduled appointment. Of course she wasn't. I called 3 different times to speak with Samarra always being brushed off with a promise of a return phone call, well I was married on 12/31 and still no call from Samarra. Between my bridesmaids, myself and my now husband we spent over $500.00 that weekend for less that $350.00 dollars worth of services. When a former massage therapist left there in March 2006, she contacted me to follow her- at the time I refused being faithful to PP Spa - No longer. I've taken my business to her because the manager doesn't even acknowledge issues or concerns. Not a business I would deal with.
Not a good hair salon. – I just moved to this area and was looking for a good spa/salon. I went to Sps at Providence Place because I heard good things about their manicures, pedicures, wraps and other treatments. However, I'm extremely disappointed with their hair care. I went for a cut and the girl they set me up with butchered my hair. She chopped two seperate layers, miscut an entire section and then didn't blend any of the layers. I was so mortified. When I called the spa they brought me in with one of their better stylists, and she did the best she could, but I was still stuck with not the most fabulous haircut. I didn't pay $40 for a weedwacker to do my hair. I'll never go there again even though Carla did a nice job hiding the flaws. They hire girls without experience and pay them low wages. Unless they change their staffing qualifications - I would not recommend this place.
Comfort – I love going to the PPMS its great. The services provided are exceptional and the staff is extremely professional.
A MUST to the Spa!! – Have had facials, massages, body treatments (wraps, scrubs, polishes, etc!), manicures, pedicures and have always been VERY satisfied!
Unfortunately one must book in advance. That is how good they are. Cater to males also.
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