1205 S 15th St, Philadelphia, PA | Directions 1914639.935440 -75.168611
Neighborhoods: Point Breeze
Great Experience – They came when they said they would, charged what they said they would. All our stuff survived. Would recommend them again in a heart beat.
look further, pay a little more for better service – I have moved a lot with local man-with-a-van types over the last 20 years. This was the most unpleasant move I have made. I wasn't completely ready when they arrived, they were an hour earlier than I planned. I have a 1 BR and the bedroom and living room were packed. The first thing they did was threaten to leave then said they would move the furniture and what was packed. I told them they could take the living room and bedroom, both have furniture-wide doors directly to the hallway. I had the kitchen shelves and table cleared (which they said would delay the move by hours) and ready to go before they were done with either room. Furniture and packed didn't include mirrors, bubble wrapped paintings, standing lamps, computer, bookcase shelves, or a mattress topper. They damaged at least 3 pieces of furniture, stained a sofa cushion, and beat the hell out of my apt. Their webpage claims they use furniture blankets. They didn't-- several wood pieces ended up with multiple long scrapes. All this furniture was moved into that apt without damage to the furniture or apt.
They cursed and complained the whole time. My old place still has a lot of things I need to get out in the next 2 days. When we got to my new place, I didn't have the energy to tell them where to put stuff--I just wanted them gone. I just had them leave it all in the living room. The whole thing was done in 2.5 hours and they were all like, "Wow, that was faster than we thought." Duh. Another said, "Only 2 and a half hours? It felt like all day."
My building contractor--Robert Knowlton, a great guy and brilliant contractor--came down and thought this was unacceptable. In about an hour, he and his guys got me settled. He told me "I hope you didn't give them a tip." I did, but I'm glad his impression was as bad as mine. I was wondering if it was just me.
My past moves have been with semi-legal man with a van types. They are fast and they are game and there is little complaining. They know they are paid by the hour, so if there is an extra hour waiting for me to finish, great. Mambo is paid by the hour too, but that is definitely not their attitude. I think you are supposed to feel good about Mambo, because you are helping artists, but I'm sure these other guys need the money just as much and they are a lot more pleasant about what they have to do to get it. I will say it was the cheapest move I've done. But I got what I paid for.
Not as advertised – This was my experience from early October so be careful if you plan on using them. I would suggest that you find someone else.
They arrived at 10am for our 9am scheduled move. They took several coffee and smoke breaks, and my girlfriend was even nice enough to go and buy them coffee. The move took 6+ hours for a one bedroom.
The worst part was that one of the sofa cushions had a huge coffee stain on it that occured in the truck ride over. The movers told us to call and schedule for them to dry clean it. My girlfriend called and explained the situation to the person who answers the phone. He said they would handle it.
So they called a couple days later on a weekday at 11am and said they could pick it up. Unfortunately people, including us, are at work at those times. Then they had the audacity to make it our problem that we were not available at that time. You would think that they would make it at least semi convenient for us since they are the ones who ruined our cushion. We called back to find out when they could come pick it up and the guy started arguing with us and hung up the phone.
They were great – It's weird to say that movers are talented but you have to see these guys work to understand. They could carry so much at once and really worked well together to get everything out and in quickly. Also, they were super nice to work with. It made moving fun!!
Cool guys, skilled movers – Mambo movers made moving actually enjoyable. The movers that came to help me were all cool and took all of the stress out of moving. They were happy to help in any way they could. You can't beat their prices either. Highly recommended. Best movers I've ever used in Philadelphia.
could have move myself better than mambo!!!!! – this past year i moved from queen village to the rittenhouse area and mambo movers came recommended. i was told they were fast and efficient (not true). first i was told that i would pay an hourly rate along with a minimum, which is totally fine and i understand, but when they got to my apartment they actually started counting steps and added on money for the "extra steps"! i moved approximately 15 blocks away. i got to my current apartment in 15 mins, mambo movers arrived 45 min later!!!! why u ask? well they arrived with food and drinks, guess they were hungry. that would be fine if they werent on my time clock and i wasnt paying for their break. then my apartment was on the 4th fl of an old brownstone building and they insisted when COUNTING the stairs it came out to 6 flights so u got it, i was charged extra. now aside from all the extras that were tacked on to my bill, let me tell u about their actual ability to move furniture. most of my furniture has deep scratches on it (ruined), and they put EVERYTHING in one room, and i myself had to move stuff into different rooms, oh they complained about how heavy boxes were. um shouldnt u think about that before being a mover is ur profession!!!!! after it was all said and done and my 15 block 1 bedroom apartment took mambo movers 5 hours to move (previously i lived in conshy and it took the movers 2.5hrs to move me) they had the nerve to ask for a tip...oh me paying for ur stop at wawa wasnt enough, or is a tip a way of thanking them for ruining almost all of my furniture........
Pick Mambo for your next Move – Amazing guys with a great sense of humor and professionalism. They moved me to Philly from NYC recently. Great staff good price and were on time.
Excellent people.....lax on organization! – I had heard wonderful things about Mambo and they had been recommended by several people I know. They were definitely the cheapest around and were the only ones servicing from Philadelphia to further into VA (near Manassas). Booking the movers was very easy and I was confident things would go very well. Until moving day......I had been told that I would be the afternoon move and that the guys would be at my house sometime around 1:00 PM. I heard from the crew around 12:30 that things were going to be moved around and that they wouldn't be at my house until later in the afternoon or evening, say around 5:00. I became quite panicked around 8:00 PM when my stuff still wasn't moved out. They finally arrived at 10:00 PM. I've been told this was a "comedy of errors" that day and the crew was very apologetic. They worked their tails off and were very pleasant, considering the time of day and the fact they hadn't eaten since lunch. The move to VA went much better...they were on time, worked hard and set everything up for me.
The main problem I see is that Mambo doesn't know what the job looks like until they show up. So, if a job is bigger or has some problems, your job could get pushed back....way back! Plus, after hours, there isn't any way to get in touch with folks, except via cell phone of the crew. If they are busy and don't have their phones with them, you have no updates on where things stand. If you can deal with the extreme flexibilty required, then use Mambo! If you are a control freak like me and wanted things to run on time, Mambo probably isn't the company for you.
I do want to say again that I was VERY impressed with the crew! They were hard workers, very jovial and a pleasure to work with!
Cancelled and left me in a bind – After Scheduling this move a month in advance. Mambo calls me today to cancel my move leaving me in a bind. When they did my initial move they were great, but in this one I am stuck now paying a fortune to find someone to move my stuff.
Fabulous movers – My husband and I moved from our condo, which was a third-floor walk-up, to our new house in the 'burbs and these guys were fantastic! We booked them after hearing many positive experiences from friends. They were quick, efficient and responsible. Nothing got lost and they handled my husband's prized big-screen TV with the utmost of care. They also completed the move in just over three hours. Great time considering the multiple trips up and down the stairs at the condo. Highly recommeded!
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