Florists >Hearts & Flowers
8021 183rd St, Tinley Park, IL | Directions 6048741.558240 -87.813740
Mon - Fri, 10am - 6pm, Sat, 9am - 5pm, Sun, 10am - 2pm
Excellent customer service – My mother recently utilized Hearts & Flowers for an arrangement delivery to my house in another state. The florist that Hearts & Flowers utilized did not deliver an arrangement according to the original specifications, so my mother phoned to inform them of the mishap. The owner and representatives of Hearts and Flowers stepped in and contacted the original florist, but they would not accomodate a new delivery or any adjustments. Hearts and Flowers then called another florist in my area to make and deliver an new arrangement. They even called to inform me about the development. They told me that they take pride in their products and that if they are relying on another florist to execute an order and it doesn't meet the customers specifications, then that florist needs to be willing to rectify the situation, as they are operating on the original florist's behalf. I should mention that the original arrangement was beautiful, just not what my mom had ordered, but Hearts and Flowers was and is dedicated to pleasing their customers and my family will definitely be utilizing their services again soon.
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