Cary >Health & Medical Services >
Doctors >Preston Medical Assoc
110 Preston Executive Dr Ste A, Cary, NC | Directions 2751335.791961 -78.826895
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: Preston, Preston Wynds
Poor customer service, lack of integrity – This clinic was a huge disappointment. The office staff is extremely unprofessional and rude. I initially questioned the judgement of the professional staff and owner that they would keep such poor mannered staff, then I found out the "professional staff" is just as bad. Goes to show that appearance and neighborhood are no guarantee of level of service. I'm glad I left. I don't know how they stay in business!
Just OK – I have been going there for 2 years. Just changed over to new doctor at a different family practice. I have never seen a doctor here. Always Nurse Practitioner Peacock, who is extremely nice. However, they have never followed through with testing for cholesterol, etc. They always tell me they will call and schedule, and Never do. Back office people, like receptionists are RUDE and not friendly. Plus, they say your address and insurance info loud enough for the entire waiting room to hear when asking to confirm information. I kept going back because I did like Nurse Peacock, but the overall attitudes from the office staff has made me change doctors. I just stay quiet and comply with their requests. On a side note, I never feel/felt my health problems are diagnosed. AND NO I am not a hypochonriac. I only go to the doctor once a year. but am concerned about my cholesterol. Try another doctor before resorting to this place. Or grin and bear it
Not for seriously ill people – The doctor is ok. She accepts medicare. But on several occasions, one day after visiting her, my relative was hospitalized NEAR DEATH with serious problems that this doc missed,... simple things like Pneumonia, or very low bloodpressure. Sometimes it seems that this doc does not recognize a problem until a hospital Emergency Room tells her about it.
Her office, however, is the pits! They will not help you in the doctor's absence. Although she is supposed to be a primary care physician, when she leaves on vacation, there is NO backup doctor, NO contact number, no help AT ALL if you happen to be one of her unfortunate patients in an emergency. I just can't recommend this doc to people with serious health issues. Sorry.
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