Raleigh >Home & Garden > Green Front Interiors & Rugs
2004 Yonkers Rd, Raleigh, NC | Directions 2760435.811360 -78.608671
Horrible Customer Service! – I just had a terrible experience at Green Front Interiors that I won’t soon forget. I’m in the process of redecorating my 4800 square foot house and have hired a designer to help me achieve this task. I need at least 4 Persian carpets and perhaps more depending on whether we decide to use any in the 5 bedrooms and other areas. Anyone who has ever bought or sold Persian carpets understands that you need to look at several in the space to determine how they work in the lighting and how the carpets work in relation to each other. In fact, most carpet stores have gladly sent me home with many more than I need in the hopes that I will find places for them once I get them home. This has proven to be a very wise strategy on their part as I have placed carpets where I wouldn’t otherwise have used them. Of course the carpets are always secured on a credit card so there is little if any risk to the carpet shop.
My interior designer suggested we look for carpets at Green Front Interiors since the place I normally shop for carpets isn’t open on Mondays. Darryl, who identified himself as the manager, informed us that we could only take three carpets on approval. I found that odd but decided that I would try to start by finding two of the many carpets I needed. In order to do that we picked out 6 carpets (3 for the decorator and 3 for me). While there I also selected 3 other items to purchase today. I had actually picked out several more things, but Darryl said that we couldn’t take any lamps on approval which is odd since NC law dictates a minimum of a 3 day return policy anyway.
Darryl refused to let us take the carpets. He said that we could only take 3. When I told him that we were two people, he said that my designer could take 3, but I could only take 1. I said fine I’m a designer. He said I could only take 1. I explained that I really needed a lot of rugs and didn’t he think he could let us take the 6 reminding him that they would be secured on a credit card. He said no more than 4. I told him that I really had a lot to buy but that I would be walking away without making a purchase of any kind unless he could find a way to let us take the 6 carpets. He refused, and we left. On the way out the door he said, “I’ll see you again soon” in a very smug tone. Now I’m assuming that he was talking to the designer because he has done a lot of business with them in the past, but after this situation I certainly hope he reconsiders going there again. I turned around and said, “You certainly won’t see me again, and I can also assure you that you won’t see him shopping here for me again.” What on earth did Darryl think he had won?
The moral of the story is that Green Front Interiors may be fine if you are browsing for the occasional item. However, if you are on a mission and have some serious decorating to do, stay very far away. Especially if you are paying for an interior designer’s time. The manager at Green Front Interiors, Darryl, is not only of little to now help, he actually seems to smugly enjoy making sure you won’t accomplish your mission at his shop.
Incredible Prices! – I heard about Green Front from my neighbor who is a decorator. I found Green Front to be a refreshing break from other stores with pushy salespeople that followed me around the entire time I was shopping. I found many items right off the sales floor and ended up special ordering upholstered pieces with fabric(s) that fit my plan to "T" The rug prices were the best I've seen anywhere. It doesn't seem that many folks have heard of Green Front in Raleigh...probably due to all the area decorators keeping it a secret to themselves!
best in raleigh""""" – great place for hard to find unique peices.best selection of high end and import furniture in the area.lowest prices on rugs period.....no ac so you might want to go on a cool day.i found the sales staff to be very helpfull and polite.was greeted by the manager and was taking care of from start to finish......great source for designers..........
Waste of time – Good place for low priced imports. Just look over your purchase. Hard to get help. The store is a little crowded and hard to focus. No air conditioning so go on a cool day.
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