Columbia >Beauty > Shear Xpectations
136 Pelham Dr, Columbia, SC | Directions 2920933.981522 -80.965897
Neighborhoods: East & Southern
Just moved to Columbia in November and I was in desperate need to get my color done. I found great reviews about Shear Xpectations so I thought it was worth a shot. When I called, the receptionist was very friendly, and set me up with a great colorist Blair. She was super friendly, listened to what I wanted, and very informative on what I could do to maintain healthy hair. Like many other experiences that I have had she was the first stylist who didn't over process my hair. The outcome was PERFECT! I def have rebooked with her! So she's officially my go to no matter what!!
Blair is AWESOME – I love Shear X and I especially love my stylist Blair! I am very picking when it comes to my hair and Blair always knows just what to do. I would not trust anyone else with my hair. I always like to change up my styles and go from one extreme to the other by being really blonde or dark brown long or short and whatever it is I am always satisfied with the work that she does. I have a hairstylist for life.
Just the best – Love this salon!-
Everyone there is super friendly and helpful - they do everything they can do accommodate your schedule - and I have never had to wait more than 10 minutes when I arrive for any appointment.
I go to Blair and have been beyond thrilled with her cuts and color. I like as stylist who is honest when I ask her opinion and confident in her ability to give you what you want - and Blair is - in addition to being just a super friendly person.
I also see Bobbie for facials, etc. and she is amazing.
Blair is the best!!! Been looking around for a salon for awhile. So glad I found her! She is amazing at color!
FOUND SHANNON! – If you're looking for Shannon, you'll find her at Salon Bella on Forest Drive. The phone number is 790-7375.
I'm happy that I found where she is working now and know that many of you are tyring to find her! YEAHHHHHHHHHHHHHHHHHHHHHHHHHHHH!
BEST, BEST, BEST!!!! – BEST SALON EVER! I started going to Shear Xpectations from reading all their reviews on citysearch and almost everyone was right!.....(Not really sure what that benblalock was talking about). My number one person there is Blair. She is amazing, very sweet, and knows her color! I had my hair colored and cut there and dont think it has EVER looked this good. She is the BEST!!!!! All of the girls there are great. Very, Very nice! Couldn't have ask for a better place to go to get my hair done. Everyone better start going there!!! 10 STARS**********
I will not return to this establishment!!!! Pure snobbery!! – I have had my hair cut here one other time by Erica. She was very friendly. I was pleased with her work. Erica was why I decided to return to this shop, however, they actually do not take walk-ins. They claim they do. I came into the shop around 10 a.m. this morning. There was no at the front counter. The massage therapist came out from behind the curtain and offered to help me. I told her I would like my hair cut, and that I was a walk-in. She spoke with a female with dark hair that was pulled back. She seemed to have an attitude. The massage therapist told me that there was nobody to cut my hair, but at 10:30 she would have someone. She gave me a card for $5 off my return visit. I showed up right prior to 10:30. Blair (a stylist) and the female with dark hair were at the front counter. I told them I was told I could get my hair cut at 10:30. She told me she would see if she could find someone to do it. She and the girl with dark hair started whispering. Very rude. They left me sitting up front. Meanwhile, the stylist were in the back talking and cutting up. One was even cutting her bangs. The two snobs at the counter left me sitting. I asked for the owner. I told her what had occured and that I would not be back to her place. I informed her that just because a person is dressed a certain way does not mean they don't have money to spend in her shop. I was dressed down in jeans, a cap, and my old Army jacket from when I was enlisted. Make sure your dressed to the hilt to get good service at this place. The owner told me she was sorry, however, I just want others to be aware. Make sure you look like your somebody before going here. I guess money talks? Clothes or something does......... Customer service sure does not.
To comment to benlblalock – In response to your comment I shall say that I already apologized for what you felt was a bad experience to our business and I even called you after you left and I left you a message on your phone apologizing again and welcoming you back to our salon. I was shocked when you commented on your clothing because I thought that you looked fine. Most of all our clients wear jeans and we get lots of military in our salon so…in no way, shape or form do we discriminate against anyone especially based on how people dress. Our staff would NEVER refuse someone based on clothing. We have such a wide range of clientele form all over the Columbia area. From what I recall of the situation we made an appointment for you welcoming you to our business. We never told you that we could not cut your hair. You have been to our salon before and you stated that you were pleased with your service so I am confused why you would want to write something like this about us. Sometimes our front desk staff has to step away from the desk from time to time to do other work related things for our business like sweeping hair etc., so our massage therapist was filling in for our receptionist for a minute. And YES!!! We DO take walk-ins. Any one is welcome to walk-in to buy product or to speak to our front desk staff or any of the other employees to discuss haircuts , color etc. We don’t like for people to have to wait if they don’t have an appointment so if you are a walk- in with out an appointment and need any service that we offer, we will let you know at that point if we can or can not take you at that time and schedule a time for you to come back. So we scheduled for you to come in at 10:30 so yes, you had to wait for a couple of minutes. I am sorry about that, it was the best that we can do. The reason why the girls let you sit up front and wait is because they knew that you were waiting to be seen by one of the other stylist who was not ready to see you yet. Trust me to say that the girls that were whispering up front were not whispering anything negative about you. And about the people in the back that you said were cutting up..i am confused about that comment because if you were referring to my cleaning staff, nail tech and esthetician. …they don’t have a license to cut hair so they couldn’t have taken you for a haircut and yes they are fun girls to talk with so they were just chatting with each other. Trust me to say that we definitely wanted your business and I feel like this was a big misunderstanding. I can’t change your opinion on our salon but we do care about our clients and that is why we gave you a coupon when you walked in and that is why we called you and left a message on your phone. Sorry for your troublesome experience. –Shear Xpectations management
NO! NO! NO! – Terrible haircut!!! I asked for long layers and what i got was big chunks...It looks like Edward Scissor hands got a hold of me. Instead of gradual layering it looks like one giant step on the back of my head. She used a razor the entire time (no scissors, no texturizing scissors) to butcher my beautiful, long hair. Now I will have to battle the frizzies everyday and wait months and months for my hair to look good again. The only thing I left the salon with was shear disappointment and regret!
Love it! – I went to different places constantly trying to find a stylist that actually listed to what i wanted and made my hair look great. I finally found that in Blair! She's very consistent in remembering what i want every 6-8 weeks. She's also honest enough to tell you if she thinks a certain style will look good on you or not. Decent prices: I get color, highlights, and a cut for about $130.
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