13085 Morris Rd, Alpharetta, GA | Directions 3000434.098960 -84.258915
Warning, find another fence company! – They were aggressive about calling me when they saw my pool permit. The representative talked a good game. He was friendly, called back to follow up, and returned my calls promptly. The Xtreme Fence representative came to my property in Marietta, with samples and seemed very knowldegeable. He told me he needed 2-3 weeks lead time and required a deposit of 50% of the total.
I arranged a date about 5 weeks into the future and paid the deposit as required. I called back a week before the installation date to make sure we were still on track.
Everything was fine, until the night before they were supposed to do the installation. I got a call saying they had a problem and could not install my fence, and there would be a day or two delay. Meanwhile, my pool was being finished, lanscapers were onsite and expected the fence to be in place. No one showed up to install the fence. I made numerous calls to Xtreme fence and never got a return call. The person at the main office would not give me any informaiton and said he wasn't familar with the fence business. I went through two weeks of calling and asking for a refund of my deposit.
The pool company was at an absolute deadline and a fence was a requirement before the pool could be filled. Lanscaping was a mess because some of the plants and trees were supposed to be near the fence. I contacted a few other fencing companies and found out that Xtreme fence has a reputation for not getting jobs done and leaving customers hanging. I finally found a company who could rush my job at extra cost, but they could get the fence done.
The Xtreme fence people showed up at the final hour and installed the fence. It was actually not Xtreme fence but a third party crew that Xtreme fence hired to install my fence.
The fence was okay, not perfect, some pickets were not aligned, some rails were not straight. The representative came out to the sight and promised to replace some faulty sections. It has been two months and to no surprise, they have not been back to repair any of the problems.
I strongly recommend that you select a fence company other than Xtreme Fence. These people stopped communicating with me as soon as they got my deposit. They really didn't care that I was in an extremely difficult situation with landscapers and the pool company. For two weeks I thought Xtreme Fence had taken my money and I would never see them or my money again. They did finaly install a fence, but my experience was horrible, and I have received no service after the sale. Not even an excuse. Nothing, just silence. Avoid Xtreme Fence, there are much better fence companies in Atlanta and Georgia. There is no need to go through this experience with anyone. And never pay Xtreme Fence anything in advance!
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