Barefoot Billy's Inc

(305) 294-8361 | View Website

1908 Venetia St, Key West, FL | Directions   33040

24.554257 -81.778690

 
Recreation, Recreation Facilities

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Reviews for Barefoot Billy's Inc

3 months ago

Barefoot Billy's, owned and operated by Billy Mosblech is very unprofessional and untrustworthy. Our family of 4 rented 2 jet skis for a 2:00 two hour tour around the island. At the beginning of the tour, an employee goes over a brief training in regards to the jet ski and makes a promise to the customers that an employee will be at the head of the jet ski line and an employee will remain at the rear of the jet ski line in case of any problems.

As we rode along, it was clear that our rear guide did not like his position in the rear as he was always riding alongside the tour - usually at about mid-point of the group.

At the half-way mark, my 12 year old son and I switched spots and he was in the driver;s seat and I was in the back. The water was very choppy and they do NOT take this tour at a leisurely pace by any means. My son ended up throwing me off of the back. My husband and daughter were behind us and the first thing I did was turn around to make sure they weren't about to run me over. They stopped and immediately began giving the hand signals that we were taught to give at the beginning of the tour. However, there was no employee around to see them as he had sped off with the group.

I got on the jet ski and got situated and there was not one single jet ski within viewing distance in the entire ocean! We sat and waited and then we drove in the apparent direction we had been headed. Then we stopped and discussed what to do and my husband decided to just proceed with the shoreline. So we are proceeding forward for about a minute before I finally see a jet skier headed toward us. It is the rear guide and he is grinning and he comes up laughing and asks if we are okay and tells us to follow him.

We meet up with the whole group and the lead guy asks if we are okay and I tell him that my son accidentally threw me and he laughs and says," I guess someone is grounded tonight". That's it! No concern---no apology! I wasn't the least bit upset with my son! They are the ones who did not do their job!

When I got back home, I did write a couple reviews and the owner, Billy Mosblech went out of his way to track me down. He emailed me and called incessantly. We did talk and he apologized but he kept emphasizing how he wanted the reviews squashed. He asked what he could do to make the reviews disappear as they influence his business a great deal. He said he would send me a refund. He again requested that I retract my reviews but I only promised to think about it.

In the end, I never received any refund. It makes sense that his employees lie since the boss lies.

 


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