3101 W Governor John Sevier, Knoxville, TN | Directions 3792035.888501 -83.939080
I found Doug Justus Auto Ctr on ebay. After several emails and phone conversations with salesperson Brandon, I flew into Knoxville. Bought a BMW Z4. The car was exactly as advertised, not perfect a few outside dings and a few scratches inside. I took there word that the car was as listed, flew 4 hours in and drove the car 12 hrs home to Rochester, NY. Doug gets his cars at auctions, and prices them for what there worth. If you buy a car for several thousand below what other dealers want check it out and see what it needs don't be an idiot. I've recommended Doug to several of my friends but nobody wants to drive that far. P.S. Doug open a center in NY
I purchased an 01 Volkswagen. Although I had to have some mechanical work done to it, for the price I paid, I was well worth it. It has been a great vehicle for me and my family.
We purchased all of our kids cars from Doug Justus. They have lots of clean affordable cars. Thanks again and we will be back to get us a Subaru soon.
Best car buying experience ever. No pressure at all. Very good choice of vehicles. I highly recommend. Love my Jeep Commander.
I am a lifetime mechanic and have only found junk at Doug Justus. They sold my friend an 02 sentra a few years ago that had internal engine damage (slight tick from a broken rocker arm) and obvious collision repair (entire passenger side was a repaint) with a clear history report and charged him a premium price. Within a week, check engine light was on and it was stalling out at every red light. I bought a 97 4runner last year from my boss, without thoroughly inspecting it myself( my own fault) not knowing he purchased it from Doug Justus. It needed, new rack and pinion, alternator, radiator, rear brakes, and a complete tuneup. My boss had already replaced the leaking valve covers, front brakes and timing belt. Granted they are cheaper than most other places, don't buy here unless you plan on spending $1000 to fix your car afterward.
I bought a 2006 Subaru Outback Wagon. It was exactly what I wanted: Sunroof, Leather interior, and Manual transmission. The service was great and there was never any pressure to purchase. I drove 4-1/2 hours to Knoxville spent about 30 minutes checking out the car and 4-1/2 hours back. Since I purchased the vehicle out of state the front office was very responsive sending me the title and information I needed to register the vehicle in my state. I absolutely love the vehicle and would do it all again.
Outstanding Experience – I looked at Subaru Outbacks. The price for a new one is well in the 20s. Even an Outback that is 5 years old was in the low teens which was out of my budget.
After looking around, I purchased an Outback from 6,999. Sure, it has some bumps and scratches, but hey, for that price - who cares?
The vehicle lasted until nearly 300,000 miles. At which points it was given to charity.
These are used cars. I like the fact that no one pressured me. If a little dirty and grim is going to scare you away, then go and pay thousands more at a big dealership.
We bought two cars from Doug and they were exactly what we needed for the price.
questionable – I just got back from visiting Doug Justus' auto center on Alcoa Hwy after business hours, and I left with some serious concern re: the company's ethics. Here's why: Two of Subarus had the car keys hanging from the door key slot. No one was there. I literally could have gotten in and cranked the cars. Besides that, an SUV was parked on the curb with its lights on. No doubt it will be dead tomorrow. I tried calling their office, but was unable to leave a msg (which I guess doesn't reflect bad business ethics, just saying I tried). I don't know what that says to you, but it was enough to keep me from considering going there to buy my next car!
Disappointed – I read the reviews on this site and looked at cars online. I even called ahead to find out exactly how the process worked at Doug Justus... I also BROUGHT CASH and wanted to leave with a car.
There were 5 cars on my list for $2,995 (I'm going to be a grad student and need something cheap for 2 years). Problem was, I got a ride all the way out to the dealer and spoke to Doug first thing. He said, all we have for 3000 are cars with no A/C (ads don't say that!!) or bad hail damage. At least he was honest... the cars I wanted to see didn't have working A/C! Such a waste of time.
Pros: the facility is nice, people are nice.
POINTLESS DRIVE TO ALCOA – Well, im writing a review only because im a little disappointed in what the cars actually looked like on their lot... after seeing their pictures and the cars are nice an detailed, i got to doug justus only to find all of the vehicles looked dirty, bird poop was on all of them, and most of them had mostly dents, holes, and scratches (granted their used so they arent suppose to look "perfect") but if your trying to sell cars the least you could do clean em up a little bit and mot importantly check the oil stick and transmission fluid. my father and i were looking at a hyundai sonata and it had a dry oil stick, and no transmission fluid, it was a disappointment. we drove a malibu and the steering wheel was making a pop every time you turn it. needless to say we went somewhere else for a car.
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