6401 Hixson Pike, Hixson, TN | Directions 3734335.156095 -85.198366
Neighborhoods: Valleybrook/Windbrook, Inc.
I've had numerous massages from different therapists (both students and graduates) at the Chattanooga Massage Institute and I have been treated with professional curtesy every time! The massages have always been professional and I am always asked if the pressure being used was acceptable or if I wanted it heaver or lighter. The price of their massages is much lower than other massage therapy places in Chattanooga - even if you use one of the licensed therapists instead of a student! I highly recommend the Institute!
Affordable Rest & Relaxation – I called the Chattanooga Massage Institute at 11AM on a Monday and had an appointment made for 1PM that same day. Myra was my student therapist and did a great job. She must have because I fell asleep during the massage. The atmosphere was clean, quiet, and professional. If I were to make one critique it would be that the window needs a darker treatment to promote a dimmer atmoshpere. But other than that it was AWESOME! I have referred two friends and cannot wait to go back myself. The good thing is the price is so affordable you can't afford NOT to go. Thanks C.M.I.!
A Very Unpleasant Experience – I left a message requesting a student massage and the times I was available. When the staff member returned my call he asked when I could come in, as if he didn't even listen to the message. Even though my message stated I wanted a student massage he didn't ask and I assumed I would be with a student. The therapist, Jaqueline, was neither warm nor inviting, said little, and didn't seem to enjoy her work. I had to ask what her name was. I asked for a relaxing massage on my paperwork and was given a deep, sports like, energetic massage. I was shocked after my session to learn she was a licensed therapist!!
I wrote a letter voicing my concerns to the owner of the school/spa. I received an angry voice mail from him, complete with cursing.
Not a professional place by any standards. Neither the front desk staff, the therapist, or the owner handled the situation well. As a massage therapist of 8 years myself I made every attempt to voice my concerns in a professional manner. In return I received a very unprofessional response.
I will not return and do not suggest this place.
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