3224 State Route 59, Naperville, IL | Directions 6056441.712160 -88.206023
Mon Noon-9pm ; Tue-Thu 9am-9pm ; Fri 9am-8pm ; Sat 8am-5:30pm ; Sun 11am-5:30pm ; Open 7 Days
best cut and color ever!!!! – I was referred to Hanna by a friend and was SO happy with my haircut and color! She is so friendly and made me feel so comfortable! I told her to take half an inch off and she actually listened. I keep my hair usually pretty long and when i say half an inch i walk out feeling so short!! Hanna actually made my hair feel longer! I loved it so much Im so glad I dont have to look for a stylist anymore!
Rude, Arrogant, Snobby Front Desk Staff – Don?t go here! You?ll be sorry!!! They only want your business if you are a tall, blonde, wealthy model. This is the snobbiest salon I?ve ever been to!!
The stylists are nice, but the front desk staff is rude and arrogant. I went in with an appointment at 3:30 today. The young woman at the desk sneered at me, insisting that the appointment was at 3 pm. A few minutes later, I found my appointment card and it clearly had today?s date, the stylist?s name and 3: 30 on it!! I tried to show it to the staff. There were 4 people at the front desk. (At that time on a Thursday, the employees outnumber the customers.) Two of the staff members were helping customers. The other two completely ignored me, refusing to even acknowledge my presence.
I came back a few minutes later and asked to speak to the manager. I was told by a sneering young man at the front desk that none was available. He was not interested in listening to the problem or having someone call me.
Anybody can make a mistake and it would have been no big deal if they had been nice. I would have even been willing to wait, or make an appointment for another day. But there was no excuse for acting snobby and embarrassing me.
I realized that every time I?ve been here, the stylist has been nice but the front desk staff has been rude. Go spend your money at a salon where they will be nice to you!!
I would give them 0 stars if that were possible.
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