189 The Grove Dr, Los Angeles, CA | Directions 9003634.0713424682617 -118.356903076172
M-Th 10am-9pm, F-Sa 10am-10pm, Su 11am-8pm
Neighborhoods: La Brea, Central LA
Money well spent – Quality clothing!!! One of my favorite places to shop. I rarely have issues with clothing, but when I do, I just bring it back and they will take care of it.
My favorite store – Nordstrom has the best customer service, and the return policy is amazing. You can return things pretty much whenever you want, even months after your purchase.
Great customer service – I really like the customer service here. Everyone is so nice and friendly. No one is stuck up like at other retail stores. Plus, they have an amazing return policy where you can pretty much return something you don't like at any time. You don't have to stress if two weeks passed.
Good service – The department store offers exceptionally good and friendly service and has bargains every now and then.
Legendary service, shoes to die for and fashion-forward merchandise keep shoppers returning. – In Short
Founded as a Seattle shoe store in 1901, this popular chain is now known for manageably priced designer duds. Shoppers find a hint of sophistication in the store's white floors and pianists on baby grands. Unique departments include the Brass Plum juniors' section with Ruby Rox and Diesel, and Studio 121 for career-savvy women. A business-centric men's clothing department offers Ben Sherman suits, while relaxed styles from Marc Jacobs and Lacoste are in The Rail department.
FANTASTIC CUSTOMER SERVICE – All businesses should follow the Nordstrom model of customer service. There is no other business at this level of intelligence, care, pride, and long termrelationship building. They have my life long loyalty and that of everyone I know. They take great care of customers and I will always shop there. The staff is ready, enthusiastic, informed, caring, and always makes me feel good when I shop, return, browse. The greatest store in the world.
What else can you say...it's Nordstrom – True to the reputation, this Nordstrom, like pretty much any other, has top-notch service. This particular Nordstrom is located at The Grove outdoor mall, itself a treasure. Nestled deep into the mall past the water fountain show and the small parklike area, Nordstrom here reflects the glamor of the brand. The staff always make little extra recommendation, and doing so without sounded like a sales pitch. Almost invariably, they're right. I like this store!
Get your juicy fix- at a different location – I love shopping at nordstrom- the brands, particularly juicy and t-bags can't be beat. This particular location though, at the grove is not hot. This used to be my favorite nordstrom's to go to, but some of my favorite salespersons are no longer there. The replacements are snobby and give bad, slow service. Go to nordstrom, just not this one.
Expensice, but worth it. – They have such great styles and selection in the Men's Department and for Men;s Shoes. Yeah, a lot of the stuff is expensive, but it can be worth it. I like their selection of Ben Sherman, Mavi Jeans, Penguin and Pony shoes in particular.
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