220 W 57th St, New York, NY | Directions 1001940.765989 -73.981133
Neighborhoods: Midtown, Clinton
Terrible, terrible service – This place is completely infuriating.
I placed an order in mid-November for three lamps and am still waiting for them. I called them today (for the 2nd time) to find out what was going on, and was informed that they'd be available for pick up from the store in two weeks time. So, 9 weeks waiting for some pretty standard lighting that I could have picked up from IKEA.
What is even more irritating is that they charge $40 to ship each item. That's one thing when it arrives the next day; another thing entirely when you wait 9 weeks for your items.
All I can say is, don't shop at this place. There are so many alternatives in Manhattan that offer better value and service.
NASTY STAFF! – It is still shocking to me how bad (and downright mean) the lighting staff is here. It seems to be a prerequisite to work here with few exceptions. The overall feel is that they are doing YOU a favor! I purchased a complex Tech lighting system...while the fixtures are beautiful..it was NOT worth the attitude and midtown prices...Skip this place for lighting...Hit the Bowery for the same products albeit cheaper and without the bitter staff.
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