Clermont >Health & Medical Services > Walgreens
4400 S Highway 27, Clermont, FL | Directions 3471128.498941 -81.719301
7AM-10PM Every Day
I called this store today, around 2 pm, looking for a certain product. The manager answered (with frustration in her voice), and I asked if they had a certain product available. She raised her voice and got snippy, saying "I have the safe open, and am counting $ right now!" so I said "no problem, thanks anyway." I planned to hang up, but she then said "its not like I can just leave the safe open and walk away to look for your product". Again, I told her "its ok". At this point I wanted to hangup. Why give this rude store business, when theres a Walgreens on every corner? She made me feel like a burden. But she then said "fine Ill go look, what the heck is it u wanted??" so i told her, she put me on hold, came back and said they didn't have it. I said "thanks for looking, but just to let you know, you need to be retrained on customer service skills by manager Katrina at the Kirkman/Conroy store. She's helpful and nice. Your services are poor and you are very rude." She apologized and told me I interrupted her at the safe, and that they were about to change shift. I told her that is no excuse to not be friendly. She then raised her voice asking multiple times "Do you accept my apology?!" I told her no, its very easy to be friendly and she didn't sound like she meant it. I also told her to have a good day, and I hope it causes her to be nicer.
Illinois-based drugstore chain serves neighborhoods with fully stocked stores and modern amenities. – In Short
Founded in 1901 in Chicago by Charles R. Walgreen Sr., this neighborhood pharmacy has grown to be one of the nation's largest drugstore chains. Each store carries 25,000 different items--from cleaning products to electronics and greeting cards. Store features include a computerized system connecting pharmacies nationwide via satellite, grocery-store food aisles, one-hour photofinishing and an automated phone system for prescription refills and pre-arranged pickup times. Other services include in-store flu shots and childhood immunizations.
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