Doctors >Nystrom & Assoc Ltd
1900 Silver Lake Rd NW Ste 110, New Brighton, MN | Directions 5511245.080343 -93.219537
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
Neighborhoods: Arden Hills - Shoreview
Horrible ,they make you pay bogas charges,not upfront about billing ,staff not held accountable for their actions and they maltreat you.
Keep Dr. Chua he's the greatest...Dr. Chua is the greatest! He performed a miracle on me,I am Bipolar 1 and and always had severe depression where I slept for weeks and tried so many antidepressant for 13 years and gave up till I met him He fixed it! He fixed what I thought never could be fixed and then I asked him to do another miracle and fix my energy level and he did,i had no energy but now I do,I'm alive again,I'm so glad I met Dr. Chua.and my last psychiatrist retired so I had to find another one and I met the greatest!
Delays, judgement and belittling. – I have used Nystrom and Assoicates Twice for therapy and will never use them again. The first time was in 2010 for bereavment issues. The therapist would sit in the sessions and brush her hair and pass gas.
I decided to give them again try in late 2011 as I was going through some anxiety issues. The therapist was always running 10-20 minutes lated belittled my diet and exercise goals (10 inches and 10 pounds in one month with just changing my diet and exercising) which she recommended to me to help with my anxiety. Then she got upset at me because I did not like the book Boundries and found it unhelpful for me. She often would use terms like copdependent to label me (though all of my family and friends were in disagreement) and when I told her I found these lables to be offensive she told me this was my problem. She also made me buy a therapy book and told me to look through it but never told me what specifically to do with it. I will not be going back.
Found little time spent with patient – I found Nystrom to be far more interested in generating revenue than helping my son. I timed my son's time in the appointments. They averaged 12 minutes. The bills averaged approximately $200.00. Furthermore, I found Nytrom's customer service represntatives to be aggressive and rude. Their montra was if the doctor lists a service you will be charged. When pressed, they acknowledge there is no way to verify the service was provided. I recommended considering other options, unless you think paying $200.00 for 12 minutes, without any way to know if the service you are being billed for is being provided is acceptable.
Excellent Care! – This place provided me with the healing I needed through a really rough time. I felt like all the staff, including front reception, was warm and friendly and really cared about me. Thank goodness I found them!
Great Office!!! – Friendly staff, great therapists, and free parking! It seems like any service related to mental health or chemical/addiction treatment is all under one roof. Nice to be able to go to one place! And they have in-home therapy!
Great service – I've been going here for 6 months now and the service is great. The front desk staff is very friendly and my Dr. is extremely helpful!
Thanks, Nystrom & Associates!!!
Nystrom has saved my family – I don't know why so many people left negative reviews on here? I absolutely loved the service I received! three members of my direct family have gone to Nystroms and I have referred many friend and co-workers there. I spoke with the nices person to set up my first appointment and the parking there was great! I was referred to see a doctor for medication while I was receiving therapy. It's great that Nystrom has so many services under one roof so I didn't have to run all over town...The other two people on my family went for chemical dependency counseling and DBT. They were very flexible and willing to work with my family to alwyas get us in for appointments around the same time so we could all be there together as a family.
Thank you Nystrom and Associates for your help!!!
All The Good Ones Leave – I can't say I would recommend this facility. I had been going here for over a year. During that time I was forced to switch providers on three seperate occassions due to those providers leaving. More recently the last 5 appointments I made caused problems. The first was cancelled the day before. The second was cancelled that same morning. During the third I actually drove out there only to find they had scheduled me with the wrong provider entirely an could do nothing for it. Then my recent provider leaves and they don't even see fit to contact their clients- VERY disappointing! I made an appointment with a new provider who then sees fit to go an refuse me service due to -my- late cancellation. This is the exact reason "Christian" companies have problems- the large amount of hypocrisy. I WILL NEVER go here and strongly suggest you think twice as well. While a few of the providers give great service, they also have a high chance of leaving mysteriously.
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