Renton >Auto Dealers > Lithia Hyundai of Renton
Hard to communicate with. I had extreme difficulties communicating with the employees of this facility. I attempted to have a repair done there and felt so dissatisfied that I went somewhere else. At each step, I kept repeating what they had told me to do and asking if there was anything else that had to be done. I was continually reassured that I understood everything. Then, I would show up for my appointment, only to find out that the part hadn't been ordered because I hadn't told them to order it, even though no one had told me that I needed to do this. I also had a hard time getting them to call me back. I felt very frustrated and I didn't feel like I was heard. I work in customer service and I even asked them for the specific kind of feedback I needed and they still weren't able to help me feel understood. The final straw was that they quoted me $1,200 for a repair and I got my car fixed at another dealer for less than $200. I don't plan on returning here.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Lithia Hyundai of Renton on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.