Moshi Moshi

(919) 933-1272 | View Website

416 W Franklin St, Chapel Hill, NC | Directions   27516

35.911096 -79.061039

Open Hours

Sat: 10am-6pm, Wed-Thu: 10am-8pm, Fri: 9am-5pm, Tue: 12pm-8pm

 
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Menu
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Reviews for Moshi Moshi

Recommends
5.0
over a year ago

I love these ladies. I first went to Moshi Moshi on a recommendation from a friend about 3 years ago. I picked Juliana at random and she didn't let me down. I had had my hair cut by 2 people my entire life, my mother and our small town beautician, so I had my reservations. Everyone I interacted with in the shop was, and is, very friendly. Juliana cut quite a bit off my hair (I've always kept it pretty long and when I went to see her I'd just finished a summer of lifeguarding and my hair was super dry and gross) and gave me more layers than I'd ever had previously. I didn't give her much guidance just told her I needed to get the dead out and she'd say, "I'll cut like this much off?" or "I'll add some layers?" and run it by me and I'd just nod and let her go. The last time I went to her she went quite short which I was a little uncomfortable with but I think it was mainly because she'd cut my bangs so shot. And again, I'd gotten into the habit of not giving her many instructions but just letting her cut. But, now that I've said all that, Juliana is no longer at the shop. I now see Karen and I think she does a fantastic job. She's better at giving and actual trim than Juliana was but still will ask about things she'd like to do. I've never gone in with a set of rigid instructions so I can't speak on their ability to replicate a photograph but I can walk in and say, "I need you to shape up my hair" and walk out with a cut I'm happy with.

I have close friends who go here and love it. They too, by coincidence, see Karen. There are 6 or 7 ladies that cut hair at this shop and an esthetician. While as far as I can tell, they're all friendly, I can't speak to their hair-cutting abilities. Though I will say that when I've been in the shop I've never seen anything I'd be upset walking away with.

I also want to caution you to some of these one star reviews on here. Several of them had a bad experience with a particular stylist. Since there are at least 5 others, and you can choose who you book with, I don't think that should be a deterrent from the place as a whole. One reviewer was upset that her appointment wasn't kept when she was >15 mins late. I don't know about before but at this time when booking an appointment you are told that if you are 15 mins late they may not be able to accommodate you. Which is understandable as they have other appointments to keep. Your appointment was from 7:30 - 8:00, it will take 30 mins. Brining you in for a 30 min appointment at 7:45 or later will either cut into another appointment or the stylists time to go home. No matter the excuse for being late, it is in no way unreasonable for a business to drop your appointment because of it. I'd also draw attention to the date on some of these reviews. Moshi Moshi now has a website and offers easy online booking, very handy.

I think the price is reasonable ($35 for a wash, cut, and style with free bang trims between cuts--it's worth noting that the price is different for each stylist, presumably based on her years of experience) and I have only ever seen these ladies be chatty and friendly, never gossipy or rude. Also, these girls stay busy so you'll probably need to book at least a week or 2 in advance. Other pluses include they are open late (until 8) a couple days a week and are open on Saturdays.

Doesn't Recommend
1.0
over a year ago

Crappy color and Ugly Gossip – I saw Catlin sometime ago for cut and color. The color was not good, and I was extremely unhappy with it. I went to someone else to have it fixed afterward. In addition, she is a gossip. Friends who also went to her (they did not like their hair either) told me that she was gossiping to them about things that I had told her while having my hair done. She did a poor job and the gossiping is extremely unprofessional.

Doesn't Recommend
1.0
over a year ago

awfullllll! – I have gone here since 2008, I normally see either Juiliana or Karen, but recently I went to Jess. Jess royally screwed up my hair, not only did I ask for trim and lost about 3 inches off my length but I was also given these awful short layers that I could do nothing about.

I went back 3 months later (last week) and was recommended to see their new stylist Jaime from New York, she sounded like she had experience, but boy was I wrong. I walked in asking for about an inch trim but I walked out with a haircut even worse than the one before. My length was uneven, my hair was now 3 inches shorter yet again and I had awful, awful layers that were about 3 inches long... I cried it looked so bad.

The workers are friendly but if you'd like a nice hair cut, especially just a trim- go elsewhere.

Recommends
5.0
over a year ago

I loved everything about my haircut. – This is such a cute place! It always made me smile as I walked by their window display, so I finally decided to check it out. I set up my appointment online-- I enjoy it when I can avoid unnecessary human interaction-- and I chose Jess because her rate was a little lower. I didn't have an idea going in and I just asked her to make it look good, and that she did! I've never got so many compliments on my hair. I'll definitely be back.

Doesn't Recommend
1.0
over a year ago

WORST HAIRCUT OF MY LIFE@ – I recently went to Moshi Moshi in hope for a great highlight for summer. However, i left with a choppy mullet with trailor trash highlights! My hairstylist was named Jess (Jessica) and she was new. DON`T GO TO JESSICA, SHE IN TERRIABLE! I cry everyday when i get ready because i cant do anything with mny mullet of a haircut. The worst part is, is i didnt even want my haircut. She told me that she wanted to clean up my layers in the back...and now i cant even get my hair in a ponytail! My confidence is so low beacuse of this. Jessica should lose her License for this one! I would recommend the garden salon off of Erwin Rd. By all means PLEASE PLEASE do not go here!

Recommends
5.0
over a year ago

Great salon – Julianna is a great stylist. Womans hair cut (including bangs) was 30 bucks..great price, great quality cut. Cool, funky little salon. Parking can be an issue as it is mostly on the street but it is located right on W. Franklin so it is easy access from most places. Hightly recommend this salon and Julianna

Recommends
5.0
over a year ago

CUTE! – I walked into the salon not knowing what I wanted and I walked out with an awesome haircut! I had a great experience from start to finish. My stylist, Jess, was friendly and had some mad hair skills. I was impressed with my cut and I've received tons of compliments since my visit. I've never been a repeat customer to a salon before, but I will definitely go back to Moshi Moshi.

Recommends
5.0
over a year ago

Great place to get a haircut! – I got a haircut by Mary at Moshi Moshi. She listened to what I wanted and gave me some great suggestions and she did a fantastic job! I highly recommend Moshi Moshi (and Mary)! I've shopped around a bit in Chapel Hill for a salon and hadn't found anywhere that I liked until Moshi Moshi. Prices are pretty reasonable, especially considering the location and the amount of time they spend with you.

Recommends
5.0
over a year ago

wonderful haircut – I had a WONDERFUL haircut with Juliana! She truly took my thick unruly hair and turned it into something totally unexpected. I would recommend Juliana and moshi moshi to anyone!

Recommends
5.0
over a year ago

Best Service, GREAT employees, wonderful atmosphere! – This is the best hair salon I have ever been in! I was greeted promptly by a smiling face, and was seen promptly. My hairstylist(Catlin) was funny and intuitive, and helped guide me to the perfect cut! She was very professional and gave great advice. Definitely, Moshi Moshi is a place to recommend to your friends, and Catlin was amazing! I would trust ANYONE here to cut my or my friends hair.

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