Kenneth George Sanctuary Spa

(310) 453-0224 | View Website

1914 Wilshire Blvd, Santa Monica, CA | Directions   90403

34.026126 -118.489774

Open Hours

9-8pm

 
Skin Care, Fraxel, Beauty Salons  more

More Categories: Manicures & Pedicures

Payment Methods: American Express, Check, Gift Certificate, MasterCard, Visa

Neighborhoods: West LA, Wilshire Montana

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Reviews for Kenneth George Sanctuary Spa

Recommends
5.0
over a year ago

Best Color and Service - thanks to Simeon – I have been getting my hair done on a regular basis by Simeon and I have not ever been happier. I do not like the new name that the salon has taken but the service is just as good as before! In fact, I have an appointment tomorrow! I also had an appointment a while back with Tim, who is also amazing. Definitely recommend!!!

Doesn't Recommend
1.0
over a year ago

Watch Out – May the reader beware of this place! In the past, there was the Kenneth George Salon and the Kenneth George Spa, both owned by the same person. They were wonderful places. In fact, my wife got her hair and makeup done there on our wedding day.

A year or two ago, the salon and spa were both sold, but to different people. A couple months before this happened, I bought my a gift card from the spa, thinking it would be a nice place to get a message or facial, or something similar.

Between the time I bought the card and the time we tried to redeem it, the sale to the new people took place. When we tried to use it, they told us that since they are not the previous owners, they will not honor the card Having done my research and talked to a couple attorney?s, there are clearly violating state law that covers the issuance and redemption of gift cards and they couldn?t care less. They simply said too bad. The people in the office are rude and dishonest.

I have tried several times to reach a satisfactory resolution to this situation but I?ve had no luck. If you go to this place, don?t not be surprised if you leave having had a very bad experience. I?ll never go there again.

Doesn't Recommend
1.0
over a year ago

Get ready for a giant rip off – My husband gives my 13 year old daughter and I periodic gift coupons for Kenneth George, but I have asked him to please stop the practice. Today we presented the gift cards and had facials. Mine was mediocre in the extreme, it felt like she was smearing axle grease on my face and it was all done in a very slap-dash fashion. When I went to pay it got even worse: I was informed that my daughter, instead of having a regular facial, had been given an acne facial at the decision of the facialist, without consulting me, at a cost of 55 extra dollars. The facialist said she made this decision (on her own) because my daughter's skin was in such jeopardy that she should really go to a doctor. This is utterly laughable, my daughter has beautiful skin, but she and the cashier were unwavering and demanded payment. Not wanting to make an unpleasant scene in front of my daughter I paid the difference, left no tip, and will never go again. When we got out my daughter told me that her facialist had put a mask on her face and left the room for what felt like a half an hour. (She's thirteen, so it was probably 15 minutes, but still!) Don't go to Kenneth George. It's a dreadful place.

Recommends
5.0
over a year ago

Great Service! Thanks Simeon! – After going to Carlton's for years, I decided it was time to seek something new. I called Kenneth George and booked with Simeon. Fast forward to almost a year later and I am very satisfied. Simeon always listens to what I want and provides it. I dont know how many times in past salons I have left with hair much darker (I like to be light blond) or brassier than I desired...not with Simeon. He is extremely nice and offers GREAT shampoo's and as a mother, I can use a nice massaging shampoo, let me tell you! When I was pregnant, he always made sure I was comfortable and never once was annoyed by me needing to get up constantly and stretch my 9 month pregnant body. I have never waited for him to be done with a prior client, never have felt like he had other clients he was juggling, and I never felt rushed. Another great thing is he doesnt have Assistants. Assistants are great dont get me wrong but sometimes they are over-used! I dont know what it is about some of the top stylist who have assistants but if Im paying top $, I want the stylist to do my hair and not hang out eating his lunch while an assistant does ALL the work. I have none of these issues with Simeon as its good old fashioned one on one. Also, the salon is spacious and clean and the receptionist's are very nice. The only negative I can think of is that you need to bring cash for the tip as they are unable to add the tip to your card...so dont forget!

Recommends
4.0
over a year ago

great cut – So as a guy i don't write reviews but my girlfriend made me write this one. I walked into Kenneth George not to long ago to get a haircut and ended up with this chick frm NY named Katie. First of she was a super cool girl who gave me a super cool cut. I hope anyone who reads this books with her.

Peace!

Doesn't Recommend
1.0
over a year ago

A High Priced Salon with an Incompetent Staff – I came to Kenneth George because I had just relocated from a different city and needed to find a new hairdresser. I came in for a cut and color. Well the guy I booked my appointment with didn't even color my hair he had 2 different students do each side of my head. Needless to say the 2 sides didn't match and looked pretty bad. So after 3 hours of getting my hair done, I had to call back and spend another 3 hours of my time to have it fixed. They did the same thing again!! The professional I paid for didn't even color my hair and he had his 2 students to it AGAIN!! My overall experience was the most unprofessional I've EVER had. I would not recommend this salon. It's a high priced salon with an incompetent staff.

Recommends
over a year ago

Editorial Review – Santa Monica salon boasts cuts, coloring and styling, as well as the perennially popular Japanese straightening technique, in an airy, contemporary space.

Recommends
5.0
over a year ago

Tim Ou -Excellent Hair Stylist! – I have been going to Tim for over a year now. He has been giving me the best cut and color that I ever had! I want to cover some of my gray, but I don't want people to tell that I had my hair color done. Tim does this in a way that the hair grows out naturally and you don't need to worry about the lines where the color and new hair growth meet. No one has guessed that I had my color done. I look 10 years younger every time I come out of the salon. As to the cut, my hair grows out very nice and is still blended after 6 weeks. Tim is awesome!!!

Recommends
5.0
over a year ago

Emily Rocks – I've been seeing Emily for almost 2 years now and my hair has never looked better!She actually takes the time to figure out what I want and what I need, but also understands my lifestyle. She also educated me on what hair products would be best for my hair and little tips to help me get the volume I want. I would recomend Emily to anyone who wants great hair!!

Recommends
5.0
over a year ago

Best Haircut on the Westside – You guys no joking, I just wrote a review on Yelp too. This place is just the best place on the westside to get a cut and style. My usual hair stylist is Helen, who is super talented and so friendly. I totally recommend her. She will make you feel comfortable and totally relaxed, and your hair will come out looking like it cost you $500. So, seriously, this seems like it is a bit of a pretentious joint but its actually really relaxed and kickback with a lot of friendly, genuine people. Try it out...

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