21826 Pacific Blvd, Sterling, VA | Directions 20166-928339.012546 -77.437023
Monday - Friday:9am-8pm
I was pleased that I could actually schedule a time for my appt. My service advisor was available at that time. He said 45 min to look over car - and that's what it took. He explained what needed to be done and offered a rental car for the day. The rental was a huge help. Car was ready when promised. Everyone - the Enterprise service to people in the showroom and those who brought my car - were all extremely helpful and polite.
I am a 1st time BMW owner. The attention and service I rec'd was 10 times more than I expected. From the initial meeting with my service advisor, courtesy ride, vehicle maintenance, the waiting area - EVERYONE was polite and attentive. I was blown away by your services. A bond of trust was established and I have committed myself to your facilities. Already, I have and will continue to share my experience with co-workers. I look forward to doing business with BMW of Sterling again. In short - you guys closed the deal...Thanks a million! ...
Dealership was clean and inviting. Sales person was professional and attentive to me.
Special kudos to our salesman --always available to answer questions and provide us with important information. Never promised anything he didn't keep. I'd also like to commend the finance dept who made the entire process as painless as possible.
Was very professional and a pleasure to work with. Made the experience very simple and easy for my wife and I.
The Sterling BMW staff I worked with are all professional, knowledgeable and treat customers with highest quality service and courtesy. I want to especially thank the salesman for his help during the whole purchase experience. He was patient, nice and extremely helpful. They did not make you feel they were pushing for a sale. But instead, they wanted to provide you the highest experience as a BMW onwer.
Could not have had a better experience. The entire team at BMW of Sterling were completely professional and got me in and out without any trouble. Incredible overall experience with them.
They went above and beyond to not only put a deal together for us but also finding us the right vehicle for our needs. He provided exceptional service and should serve as a role model for BMW Sales. This was our second time leasing a BMW and if not for his level of service and dedication, we would not have come back to BMW!”
I took my 07 335i to get the waste gate issue fixed and have some recalls done. They took care of it and even gave me a loaner car the same day. I cannot be more thankful. I'm definitely ditching bmw of fairfax!
Felix Bighem went above and beyond to not only put a deal together for us but also finding us the right vehicle for our needs. He provided exceptional service and should serve as a role model for BMW Sales. This was our second time leasing a BMW and if not for his level of service and dedication, we would not have come back to BMW!
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