Austin >Clothing >
Shoes >Goodie Two Shoes
1111 South Congress Avenue, Austin, TX | Directions 7870430.252791 -97.748297
Neighborhoods: South River City, Greater South River City
Very Cool Boutiques – OK I confess, I went in for the $10 shoe sale and ended up with maybe the coolest outfit I have put together this decade. Boots, Shirt, Jacket and earrings.... all purchased over two day period from Goodie Two Shoes. Nothing I bought was over 40 bucks! I am definitely going back
fun, friendly, affordable – I have been shopping at Goodie Two Shoes for years and have always been able to find something fun and affordable with every visit, whether I found exactly what I was originally looking for or not.
In my experiences, the owner and staff have always been more than happy to answer any questions or help find my shoe size, even if it means extensive digging in the stockroom. (I have tiny feet and employee trips to the back room are standard procedure when I shoe shop; stores with patient employees are few and far between.)
I need new shoes for spring (specifically jellies like I wore when I was 8 in 1989!) and Goodie Two Shoes will be the first place I check out this weekend. Note: the lot behind the store makes it easy to avoid the nightmare that is South Congress parking!
Great Experience. – A lot of people are saying that the employees were rude. I went today and the girls there were EXTREMELY helpful, and they were not rude at all. I'm a teenager, so I had a blast in there. They had the most darling clothes, and I can hardly find anything that fits me right and looks good. But almost half of the clothes I tried on looked good. The girls were an extreme help with me trying to find things to accessorize my new outfits with. Overall, my experience was great. AND if you spend over $200, you get this really cool plastic guitar that you can actually play and you can fill it up with water. YES, it's a water bottle! It's SO cute. And they have one in different colors above each changing room.
Goodie Two Shoes in Urban Dictionary – Goodie Two Shoes has been defined in the URBAN DICTIONARY!
Mediocre – This store is mediocre. Yes, the clothes are cute and cheap, but don't expect them to last too long. The store has a great atmosphere, but the staff, particularly the owner, quickly puts a damper on the environment. She has never been rude to me personally, but I have heard her mutter rude comments about customers while walking to the back of the store on more than one occasion.
So yes, I do occasionally pick up a cheap garment from Goodie Two Shoes, but I understand that I can't expect much from the clothes or the staff.
this store is ridiculous. dont go here – This store has the worst customer service it took almost thirty minutes of me browsing for someone to even aknowledge my presence. Saying HI how are you to a customer isnt that hard. Also all the little girls that work there more focused on letting their friends try on an outfit for each day of the week like anyone is going to notice. The shoes were okay, some were cute but good luck trying to get your size. They either wont have it or it will take you a while to even get someone who works there out of their "dreamland" to help you. I went in trying to find a simple nice dress for a wedding and had absolutly no luck unless i want to look like a bimbo. So thank you goodie two shoes for all your help.
I got what I wanted – Went in thinking I wasn't going to find anything nice enough to wear to a wedding. Left confident with 3 new pairs of shoes and a dress. The girls seemed like they knew what they were doing and liked it. They helped but didn't bombard me with sales pitches. Later at the wedding my shoes were complimented! Thanks Girls!
Nothing Really Good about Goodie – I have been in this store 3 times and each time has been the worst customer service experience, teach time I have brought people from out of town with me, I'm a personal shopper and I am always looking for cool things.
The shoes and clothing at Goodie are cheap not inexpensive, the seams are poorly done the shoes tend to fall apart rather quickly, if you try and return anything you are treated with the utmost disrespect,
The customer service at Goodie leaves much to be desired, the owner and mod squad of a retail team act like the "cool kids in a b-movie about high school, cultivating there images while making customers wait, and when they finally do get around to helping you spend your hard earned money in their store, they make sure to let you know how much a favor thay are doing you
Goodie Two Shoes - Never Again – A couple weeks ago I grabbed a pair of gray tights and 2 other pairs in different colors. I was last minute shopping before a night out. Got home & discovered I'd purchased 3 pairs of queen size tights.
I went to exchange the 2 unopen pairs. The clerk wasn't sure if I could return them b/c they're considered an accessory - which are non-refundable. I asked, (nicely - b/c I thought it was reasonable), if she wouldn't mind checking with the manager or owner since they'd never been worn and were still in sealed packaging. The owner comes out with a demeanor like she just been screwed royally by her ex-husband's lawyer. Flatly, but still on the polite side, she says, "We can't take these back. They're underwear-like garments." I explain about picking up the wrong size, and say "Would it be possible to just exchange since I haven't worn them?" She gets aggravated and says, "Great. This day just keeps getting better," then instructs her employee to LOCK THE DOOR (at 2:30 on a weekday!) She says, "It's store policy, and it's written all over the store. WHY would I take back underwear?" I say, "Well, they're tights, and it's clear they've never been opened, and I didn't bring the 3rd pair that I did wear." She says, "Of COURSE you didn't. You wouldn't return underwear." I say, "They're not underwear, they're not worn, and I don't want cash, I just want to get something that FITS me." I even admitted that it was my fault for picking them up in a hurry. I was careful not to curse, call her names or yell, though in my head I was ranting. Because she was SO aggressive, I said, "I think you're having a really bad day and taking it out on your customer (i.e. me)." She said, "I'M HAVING A GREAT DAY. I WENT TO AN AC/DC CONCERT, AND NOW I'M SENDING OUT ALL MY GOOD ENERGY." I felt sorry for her employee, and if that is the woman's good energy, I'd hate to feel her bad energy.
I have designed my store to be a comfortable place for people to spend time shopping.. I have always discourage hurried decisions and have often suggested that people go home and think about their selections. Even if it means missing a sale. I want satisfied customers. Without regrets. Unfortunately that doesn't always happen . The tights that you purchased were labeled Queen Size. They were a non returnable item. With it being the week before Xmas I was confused as to why you would not accept your mistake and give them as a gift. $6.00 knit tights would be a welcome gift by many. You are welcome in my store any time. I am sorry you feel you were treated unfairly. The employee was my daughter. we are so lucky to be able to work toghether doing something we love to do. She also went to AC/DC.
Not going there ever again – the last time i went one of the staff was weird to me, going into my dressing room while i was not there and saying stuff under her breath and even staring me out. i told the owner and she responded with lame excuses and even at one point tried to turn it around to make it sound like i was stealing. She offered no apology for her staff's behavior even though there was no excuse for it. While shopping the last thing you want to deal with is crazy women pulling power plays on you in a retail store.
Your attempt to shop at my store again this week was just as disturing as the last time. Please don't return. You failed to mention that the reason that i went into the unoccupied dressing room that you were using was because you had a pile of 10 or so garments on the floor that you were using to wipe your barefeet on. Not Okay! I wasn't saying anything under my breath. I told you exactly why iI did what i did. You had visited the store before and each time tried on many items and then would suddenly open the curtain and head for the door not saying a word. I am pretty sure that you have never purchased anything. That is suspicious behavior. Proper shopping etiquette would be to hand your tried on garments to a sales person. Stealing or not your behavior has required my staff to spent lots of time away from other customers waiting for your exit and then checking the dressing room for missing garments. So again please don't return.
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