Chicago >Food & Dining > Carmichael's Steakhouse
1052 W Monroe, Chicago, IL | Directions 6060741.880460 -87.654122
Neighborhoods: West Side, Near West Side
We will never go back to Carmichael's – We decided to try out Carmichael's tonight because we made a donatation at a charity auction and had $50 in gift certificates. Unfortunately, after a nice dinner they refused to honor the certificates. Because they had a prior employee who gave them out and din't collect money for them. Did I say these were donations and they took tax credits? Or the coupons did not have expiration dates? Or they didn't offer to do anything to retain us as future customers? We are fortunate to live in Chicago with many great steakhouses and this is not one to return!
Dontgo – A group of us went there before a show and was appalled by the poor service, arrogant management and overall poor quality of food. In a city filled with great restaurants this isone you should pass on.
Terrible Steak – we were seated promptly but only because the place was fairly empty for an early Friday night, which should have been a warning, but we sat down anyway. Service was average, and the food was definitely below average. The steak had no flavor and was chewy, and the side dishes were rather plain. Found this place to be extremely overpriced for the quality.
Great for game night too! – We went on a Saturday night Bulls night, were promptly seated, had great service, and excellent food. Really not much to improve upon. The steak was very tender and cooked perfectly, and the free valet + shuttle to the United Center made the game a snap. In and out, door to door service. Awesome.
Great food, not pretentious – This gem in the west loop is the place to go if you want a great meal and wait staff who is *genuinely* nice....not just always "on". Go on a weeknight when there is not a game at united center (and get a booth) for the full experience.
Great food and service – We were seated promptly for our 6pm reservation. The atmosphere is nothing to write home about, but it was pleasant and the service was great. The filet mignon was delicious and cooked perfectly. My friend and I each ordered the asparagus, tomato basil salad and the waiter recommended that we split this and he was right. It was delicious. We appreciated the advice. the Augratin potatoes were also delicious. My husband had Snapper, it was good, but the steak is the way to go. The shuttle to the United Center was perfect. We valet parked for free at Carmichaels and the shuttle was convenient and easy. We had no problem locating it after the concert. We will be back and I might say we are quite picky when it comes to restaurants.
A big, bustling West Loop restaurant that serves up fine steaks with a side of Chicago nostalgia. – The Scene
A roomy joint in the West Loop loft district, this comfortable steakhouse pays homage to old Chicago, with big, blown-up photos of the stockyards on exposed brick walls, and handsome, Prairie-style oak accents. The place is packed with broad-shouldered, biz-casual types at lunch, rubbing elbows at high tables in the front bar and keeping the suspendered servers on their toes. Evenings are less hectic, but service still tends to lag.
Carmichael's pricey steakhouse menu is scattered with hits and misses: Redolent of garlic and bread-crumbs, bubbling-hot rock shrimp de Jonghe scores as a starter, though other plates (wimpy crab cakes, overdressed salads, soggy creamed spinach) fail to impress. These guys do know how to cook a steak, though. All cuts are prime, from the tender, flavorful garlic and herb filet to the Chicago cut, a 20-ounce, bone-in rib-eye with big, smoky flavor and an impressive marbling of fat.
Terrible – Don't waste your time on this place. I went there with a friend on a Friday night. The service was very slow (the place was packed). It took at least 15 minutes to get drinks! Then, our appetizers (clalmari) were given to another table, and they then conveniently ran out. Our steaks were cold and extremely un-flavorful. I could have done better in a frying pan at home. The table directly next to us experienced the same problem with the steaks. Service was very apologetic, but not very helpful. After complaining to two different managers, our bill was erased. Not very much comfort, as we couldn't even eat. A complete waste of two hours. AND we were still hungry.
DONT WASTE YOUR $ – This place is sooo overpriced. Service is horrible, steaks are second rate (not even prime), potatoes are instant. And... it smells funny. I will never go back to this place. I was there before a hawks game on Thursday nite and the order was completely screwed up and I was late for the game. When I asked to see the manager he couldn't resolve the problem, so we paid our check and vowed never to come back. This place used to be pretty good, but all of the good staff is gone.
I guess they can't take care of them either.
THE WORST!!!! – Save your money and your time! Don't bother going to Carmichael's before a United Center event becuase they make you wait 25 minutes after your reservation to sit, you'll leave without eating your meal, and when you return to claim the "free dinner" the manager gave you (in writing) they'll respond by saying "sorry, that manager is no longer here, we cannot honor this". There are plenty of better, more deserving steak houses in Chicago !
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