19719 Rinaldi St, Porter Ranch, CA | Directions 9132634.274896 -118.563165
Neighborhoods: Porter Ranch, North Valley
Great Service – I've been a client of Jon's for close to 10 years now. I enjoy every minute of each appointment. Joan is great at what she does. Not only is she extremely kind, but she has a lot of knowledge and experience. I really appreciate that thank you!
Very Amazing – Joann is very amazing. I absolutely love her sweet voice and her facial advice. I love coming to see her.
Best Nail Salon I've been to in a long time! – It's really nice and clean inside. It's a very friendly atmospthere. I don't know why people write bad reviews about it, there's nothing bad about it, from my experience. Everyone inside is very nice and complementing. The girls who do the nails are so sweet and will make sure you feel comfortable and make sure they understand what you want. They do really good nails, especially if you request certain people, like Paula or Natalie. Those girls have always done my acrylics and I love it so much. Also they have fun designs and it's totally worth the cost. It's very professional and a really good salon to try out.
The Worst Nail Salon – I visited this establishment with my daughter (2 and half years of age) and while getting my nails done, the worker placed a bucket of water right next to us without my knowledge. My daughter and myself included both tripped over the bucket of water and almost fell. When I looked around the lady looked at us with a look of disgust as if we were the clumsy ones. I was so frustrated, I decided to leave and had to pay full price without getting the complete treatment! Not to mention the work was mediocre at best and WAY over priced. This place lacks customer service on so many different levels. I would avoid this place at all costs. Save your money and go somewhere else down the street.
I Will Come Back to Porter Ranch Nail Forum – I recently visited the Porter Ranch Nail Forum because I had a last minute event to attend and remembered my neighbor had recommended the spa when we last spoke. It just so happened to be a Friday afternoon (a busy day @ spas) but the young ladies at the front were able to work with my schedule and I got in for my full set and pedi. It took about an hour to be seated, worked on, and dried but my nails turned out great as I happen to be a bit anal about those type of things. I loved the fact that they cleaned the spa chair before and after I sat down as well as pulled freshly sterilized tools from a sealed bag. Although the prices were a bit higher, I am still willing to pay it because I know I'm getting more at the Porter Ranch Nail Forum than what I would at the corner hole in the wall nail shop. Overall, great experience and I truely recommend this spa to you.
Don't Get as Much 4 ur $ as other Nail Forums – I work for LA county so I've been to four Nail Forums, including the one in Porter Ranch. The other locations, Glendale, Stevenson's Ranch, and Newhall, all include so much more for your $$$ in their Bella Pedicure than the Porter Ranch location. All the Nail Forums are independently owned and operated but each location has what is called the Bella and out of all the locations you get the least for your $$$$ at Porter Ranch . Glendale has its own website Here is what Glendale's Bella includes; Bella Pedicure $37 (Nail trim & shaping, cuticle grooming & conditioning, intensive callus treatment, mango peel, exfoliation, sea breeze, lotion massage with hot stones, hot towel, polish). Porter Ranch does not have its own website, call Porter Ranch and compare . For the same price, $37, Porter Ranch DOES NOT include the Callus treatment, hot stones, hot towels or the mango peal. What is worse is that before going there yesterday, I called and had them check with the manager, as to what their Bella included, so I could compare and decide if it was worth driving to Glendale, and I was given false information. I was told it included the callus treatment and the Mango Peel but when I sat in the chair and the pedicure started I was told otherwise by three employees. I then asked to see the manger who wasn't in. I asked for someone at the front desk . A pretty African-American girl came by and I told her the problem. I also explained that the other locations include so much more. She said their Bella did not include the callus treatment or the other things and she would have a talk with the girl I spoke to on the phone, Jordan, to set things straight. and she apologized. I told her I was not likely to come back and to please relay my sentiments to the owner. she was polite and said she was sorry. What's interesting is I called back again this morning just to see what would happen. The same African-American girl and answered the phone and claimed it included the callus treatment but none of the other extras Glendale includes. I can't believe the dishonesty to lure people in.
The place is a rip-off compared to other locations. what is worse is they are not honest when you call and ask what is included. Contact the owner and demand more for your money. Even though I live close to Porter Ranch they will not be seeing me again. It's worth the drive to the other locations, especially Glendale, because their Bella Pedicure is worth $37 Porter Ranch's IS NOT, it's not much more than a regular pedicure yet you pay $37. Plus,Porter Ranch charges an additional $15 for the Hot Stones included in the Glendale Bella. YOU GET SUCH A TREAT IN GLENDALE AND SO MUCH MORE AT OTHER LOCATIONS THAN AT PORTER RANCH. THE SERVICES INCLUDED AT THE OTHER LOCATIONS,ESPECIALLY GLENDALE, MORE THAN COMPENSATE FOR THE GAS MONEY TO GET TO THEM.
Great nail service – I've been coming to this salon since they opened about 6 years ago and have always been happy. I've had different technicians and manicures, pedicures, acrylics and gels. There are a few excellent technicians (Fawn, Bin , Vivian). The tools and salon are very clean.
good/tips – this place is great!! the only thing that bothers me, is that i cant allways understand them when they speak to me, but that is not bad at all!! there great, they have the BEST massages EVER!! they need more spaces in there parking also!! keep up the good work ladies!!!!
Wonderful Experience!! – Everyone was really nice, and CLEAN! I loved that the most, they were SO clean. All the drains were cleaned after each customer, and all the tools were taken out of a new, sealed bag. I'm picky when it comes to cleanliness. The spa chairs were great, they massage you while you sit there (and the chairs ARE NOT ripped up, that other review must be old). I recommend anyone to go there if they are looking for great customer service, and a relaxing, feel-good time.
RUDE – The people that work at this salon are not only rude, but they are shiesty. I was given a gift certificate to go to this salon, and of course if I liked thier work I would have gone back, they were rude at the front desk, some lady came over to me and told me that she was ready for me, and then basically pushed me into a chair and worked as fast as she could to get out of there, adding all sorts of "extras" to my bill without my consent, I HATED the service, the manicure was NOT all that, and I WILL NEVER go back.
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