9312 Civic Center Dr, Beverly Hills, CA | Directions 9021034.075893 -118.396821
After Hour Service By Appointment
Neighborhoods: Beverly Hills
Provided by CityGrid
We offer onsite Information Technology Solutions to small to medium sized business'.
to the rescue – Has always been able to fix my problems and his rates are very reasonable. I will keep using him and I have had my friends use his services
Best service in the land – They are our tech department and havve been for 4 years! We wouldnt think of going anywhere else! Most of our Dr's and employees use them for home service too! So should you!
Neurology Consultants Medical Center, Whittier
excellent computer/wireless/networking support – Had been having wireless problems which could not be solved by another service which brought 2 pieces of equipment and spent 5 hours trying to make them work. Required a knowledge of relationship between the equipment provided by internet provider, the construction challenges of the building, the various wireless and connectivity wishes of three independent family users, and the type of equipment available for solution. CAM's representative carefully thought through the respective issues and challenges, offered the homeowner 2 approaches: one required reconfiguiring by the internet provider which was unsure it could accomplish the task in this neighborhood and would take 4 weeks to get to it., and the other a "work around" the provider's equipment. Homeowner opted for second approach and CAM's representative methodically established solution, intalled it and tested against all 3 laptops and in evey room, and solved other problems like software questions while working. Very careful listener to client's needs, very polite, professional, personable, and effective.
Very poor result – I contacted CAM based on the reviews here. I had an old laptop that was running very slow and wanted someone to take a look at it. The tech who came out was very pleasant, but the result terribly poor. The tech ran a host of spyware programs (which given the speed of the computer ran extremely slowly). After two hours we agreed that it was not worth $100+ an hour for the tech to sit there while the last spyware program was run, especially since he was confident it would work. A few hours after he left the spyware program he installed was finished and rebooted the computer. Now as soon as the laptop logs in to windows it immediately logs out - thus the laptop is completely unuseable. When I called the tech to tell him of the problem he suggested I do a total reinstall of the hard drive. However, after doing some research (using the new laptop I purchased) I found this to be a rather common error that is caused by certain malware detection programs such as the one the tech ran on my computer. Unfortunately, I have still not been able to fix my laptop.
So in the end I spent $200 for a tech to turn my slowly running laptop into one that will not even load windows!! Will not use this company again.
I will never call another tech company again – I have to admit I was a little apprehensive about using CAM because of 1 of the recent reviews, but I read the rest and decided to give them a chance. I'm glad I did. Since having CAM come in we have been able to network our 3 offices and get emails to my sales people in the field. All of which I have been trying to get done for over a year. Michael from CAM explained everything to me and made me feel comfortable moving forward. We have already closed a major new account by simply be more responsive to there emails.
They have also got us going on the whole green movement. We now allow sales people to work from home and get more done without having to drive 2 hours a day on the freeway. All because of the small but important upgrades CAM helped us along with.
I would recommend CAM without hesitation and encourage you too!
Great customer service – CAM was very helpful and informative. They fixed my problems and gave me good advice as to suggested improvements in my system. Thanks!
What a Nightmare! – Based on the reviews on this site, I went to CAM to have them move some files from my C drive to my D drive to create more space in my C drive. To my horror, the tech accidentally deleted my entire outlook and did not bother to backup anything first. MY ENTIRE CONTACT LIST, MY CALENDAR WITH APPOINTMENTS, MY INDIVIDUAL FILES IN OUTLOOK, ETC. ARE NOW ALL GONE. They tried data recovery but couldn't get them back. Can you imagine my frustration to have so-called computer experts cause a problem like this?
The tech was also supposed to drop off my laptop at my house at 8PM the next day (after he missed the first 10AM deadline) but he never showed and never called. I got a call the next morning from the CAM office informing me that would drop the laptop at my office in 10-15 minutes. I called and asked him to wait 15 minutes for me to get to the office but he refused to wait and left my laptop (now missing my important Outlook files) with my assistant. I think he was trying to avoid facing me.
To make matters worse, the company is now spamming me! Today alone, I received 6 marketing emails from CAM newsletter.
I normally don?t write reviews but everyday is like a nightmare trying to see if I missed an appointment or find contacts. This all happened because I went to CAM. I thought everyone should know.
Exceptional and courteous service – Usually computer problems and downtime are a painful headache, but my call to CAM Technologies was the best decision I made with regard to my computer meltdown. Michael was fast, prompt and knowledgeable. He came in to check my system to be sure it was an environment-related issue, then took it into the shop and resolved the issue within a day. He dropped off the computer and had it up and running within a day. Their fees are reasonable and they don't nickel and dime you and their service is fast, responsive and professional. I will definitely use these guys again.
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