Brooklyn >Computer & Internet Services > Technical Difficulties
5904 18th Ave, Brooklyn, NY | Directions 1120440.622538 -73.986891
Neighborhoods: Borough Park
What a fantastic experience!
In a nutshell; their service is efficient, effective and complete.
I stumbled past the "Technical Difficulties" awning, and decided I had nothing to lose. Though, this would be the 4th technology-guru I attempted to enlist in vain, and though I'd practically given up, it turns out my decision was the right one.
I desperately needed to retrieve vital data from a drive that was no longer functioning. The drive appeared dead - no pulse, no spark, no life... nothing. The information I so urgently required was entombed and vaulted, and appeared inaccessible period.
I visited 3 tech-support locations prior to venturing into "Technical Difficulties," and wasted my time. All the techies I had spoken with firmly informed that it would practically be impossible to retrieve my data, and any effort would prove costly though fruitless. They wouldn't even bother trying, for the time it would consume to pursue this pointless task. "Your data is lost - back it up next time."
Well... apparently they were wrong!!!
The tech at "Technical Difficulties" was quick, professional, efficient and most effective.
I must admit, I was concerned at first, handing over my drive to someone unknown. My apprehension grew when I imagined what unconventional doctoring methods he may employ.
It wasn't too long before he contacted me with the news; "we successfully retrieved all your data, and backed it up for you."
He managed to resolve what seemed to be a lost cause - the veritable "mission impossible" according to other techies.
The tech-guru at Technical Difficulties backed all my files up to a flash-drive that he handed to me, offering practical instructions in addition on how I could easily ensure such troubles do not affect me in the future. He was not patronizing for even a moment... he was courteous, professional and compassionate!
I sure hope your services won't be needed again, but I feel a lot safer now with the knowledge that there is someone out there with some tricks up his sleeves, working magic against the odds!
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