Lockport >Guns & Gunsmiths >
Guns >Rink's Gun & Sport
14363 Archer Ave, Lockport, IL | Directions 6044141.625220 -88.023365
Open 7 Days
Poor Customer Service – I visited the shop on Saturday Oct. 1 to do a repeat purchase of a Colt product. Only two employees were on duty and they were verbally exchanging expletives to each other about being the only employees working on this particular Saturday. First off, extremely unprofessional to hear these employees making the kinds of comments they were to each other about work conditions. Second, when it came my turn to inquire about a Colt LE6920 (from Colt Defense, not that Sporter crap that Colt is pushing) and whether or not I could look at one of their catalogs (as I did several months back during a previous purchase), all they could do was say they did not have any other catalogs. No further effort was put forth that may have ultimately generated a 1300 - 1500 hundred dollar sale! Amazing lack of concern for the client. I will ge going back to G.A.T. guns up in Dundee for my next purchase.
Best Customer Service and Very good Prices – When I first walked into the Gun Shop, the folks behind the counter were busy with customers but in less than a minute I had couple of employees greet me. They informed me that they will be with me as soon as they are done with their customer. Sure enough I was next in line. We had a good chat about the Range the guns they rent and sell. The accessories. I already had a Ruger LCP and now they convinced me on a Ruger SR9c. I am overall very pleased with their service and prices. Yes the range is dark and not well ventilated but that is fine. Keep up the good work guys.
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