1212 S Naper Blvd Ste 105, Naperville, IL | Directions 6054041.751241 -88.113979
Mon-Thurs 10-8, Fri and Sat 10-5, Sun Closed
Customer Satisfaction – I apologize for not responding to the article written by Nancy sooner. There is such a fine line for satisfaction and dissatisfaction when dealing with the general public and how consumers can now respond to their likes or dislikes about anything via certain websites. We, meaning Dependable Maytag and my employees have and will always have our customers best interests for complete satisfaction. Unfortunately , for my own reasons, I decided to cancel this particular sale. I was not rude at no point during our conversations, I just felt it was a better decision to dissolve the situation we encountered. Our company has been in this community now for 26 years and as most of you who have done business with us during this time, know that our customer service is relatively excellent in comparison to the so called " Big Box Stores". I want to apoligize for things like this that sometimes happen, but there is always two sides to every story. Sincereley, Rick Gallatz
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