5109 Main St, Downers Grove, IL | Directions 6051541.79477 -88.01035
M 3pm-5pm, Tu-F 9am-5pm, Sa 9am-3pm, Su Closed
Very disappointed with their service! They did not deliver the flowers that were ordered by my husband on Valentine’s Day. I was home all day and the delivery man did not care to knock on the door or try to contact me or my husband to determine what to do with the delivery (the flower shop had both my and my husband's phone numbers and they did not even care to call to either of us find out or let us know where the flowers were left).
After I had called them in the evening it took them over 30 min to find out what happened with the delivery and still they made no effort to deliver the flowers. The best part of this is that our house is located about 4 blocks from the Heritage Flowers. As a small business you would think they care about their costumers but apparently they do not.
Would not recommend them to anyone and will no longer use them in the future.
Bought some flowers for my wife from Heritage House Florist in Downers Grove and everything went great. I had no idea of what to buy her for her birthday and given great advice. Delivery was right on time and my wife was ecstatic.
Fantasic Flowers & Service – If you are looking to use a florist for anything in the world, you need to contact Rich & Cathy. They are so accomidating, creative, priced right and will take care of all your flower or arrangement needs. I have used them on numerous occasions and have been overjoyed with their company. I have gotten flowers on a weekely basis for employees of the company and they have always commented on the freshness, visual appeal and length of time they last. If you need anything, you need to call them.
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